Junior Process Associate

1 week ago


Indore, Madhya Pradesh, India SHJ International Full time

Summary:


Junior Process Analyst is responsible for processing high complexity transactions in a timely and accurate manner as per the client-specific standard operating procedures.

He/she should be able to complete all internal and client-driven reporting/analytic requests. Ability to communicate with clients through written and oral correspondence.

Responsibilities:

  • Responsible for processing transactions / entries of high complexity.
  • Ability to use Google Spreadsheet or Microsoft Excel to do basic formulas like Sum, Avg, Sort & Filter, Conditional formatting, create pivot tables, etc.
  • Acquire process knowledge from SME (Internal/Client) & be process certified.
  • Ensure consistent productivity & accuracy as per team requirements.
  • Clearly understand work expectations & prioritize critical activities
  • Demonstrate responsiveness to client needs and requests
  • Identifies process improvements to increase efficiencies and streamline processes
  • Ability to handle multiple tasks and deadlines with attention to detail.
  • Ability to effectively communicate with clients
  • Other duties or tasks as assigned by management.
  • Ability to handle projects independently and as part of a team
  • Occasional extended work hours to meet business needs

Required Qualifications:

  • Proficiency in Google Spreadsheets (or Excel), Gmail and Google Drive
  • Reliable, honest and flexible to work in different processes based on client requirements
  • Attention to detail
  • Ability to handle confidential information
  • Fluency in written and verbal English communication
  • Typing Speed above 35 wpm and 90% Accuracy
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