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Female Receptionist for Hospital
3 months ago
- Greeting andassisting patients and visitors in a professional and courteousmanner
- Answering phone calls taking messagesand transferring calls to the appropriatestaff
- Scheduling appointments and managingappointment calendars
- Handling patientregistrations and verifying insuranceinformation
- Ensuring cleanliness and tidinessof the reception area
- Handling and resolvingpatient inquiries and complaints
- Coordinatingwith medical staff and other departments asneeded
- Assisting with administrative tasks suchas data entry filing andcorrespondence
- Maintaining confidentiality ofpatient information and following HIPAAguidelines
- Managing and distributing incomingand outgoing mail
- Assisting with billing andpayment processing
- Monitoring and orderingoffice and medical supplies
- Providing supportduring emergencies and evacuationprocedures
- Adhering to hospital policies andprocedures
- Collaborating with the healthcareteam to ensure efficient patientflow
- High school diploma orequivalent
- Prior experience in a medical orhealthcare setting
- Excellent communication andinterpersonal skills
- Proficient in using officeequipment and computer systems
- Strongorganizational and multitaskingabilities
- Knowledge of medical terminology andinsurance processes
- Ability to maintaincomposure in highpressure situations
- Attentionto detail and accuracy in data entry andrecordkeeping
- Customer serviceoriented mindsetwith a friendly and empatheticapproach
- Commitment to upholding patientconfidentiality and privacy
- Flexibility to workshifts including weekends andholidays
- Professional appearance anddemeanor
- Familiarity with electronic healthrecords systems
- Basic understanding of medicalbilling and coding
- Ability to work effectivelyin a teamenvironment
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record-keeping,dataentry,multitasking,customer service,organization,patientconfidentiality,computer systems,insurance processes,organizationalskills,electronic health records systems,medical terminology,officeequipment,communication,teamwork,medical coding,medicalbilling,interpersonal skills