Assistant Vice President-Salesforce Lead

1 week ago

Noida, Uttar Pradesh, India Genpact Full time

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Welcome to the relentless pursuit of better.

Inviting applications for the role of Assistant Vice President-Salesforce Lead

Objective: To bolster the Genpact Salesforce Practice by ensuring cohesive and strategic interactions with vendors, partners, and internal teams.

Responsibilities:

· Stakeholder Engagement : Drive and lead conversations with vendors, partners, and internal teams to gather and understand detailed requirements.

· Standard Practices : Assist in the establishment and promotion of best practices and guidelines related to Salesforce within Genpact.

· Technical Leadership : Exhibit a strong hands-on technical expertise across various Salesforce clouds and domains.

· Solutioning & Architecting : Engage in detailed technical discussions to help solution and design Salesforce-centric projects.

· Critical Evaluation : Continuously question plans, designs, and architecture to ensure the best possible outcomes.

· Team Support : Provide ongoing technical support and guidance to the broader team, aiding in problem resolution and best practice sharing.

· Continuous Learning : Remain abreast of the latest technologies and show a keen interest in expanding technical knowledge and capabilities.

Qualifications we seek in you

Minimum Qualifications/skills

·Bachelor's or master's degree in computer science, Information Technology, or related field.

·Relevant years of experience in Salesforce or multiple technology with hands-on experience across various clouds and domains.

·Demonstrated ability to engage with senior stakeholders and drive critical conversations.

·Proven track record in designing, implementing, and optimizing Salesforce solutions.

·Prior experience in a COE or similar centralized support role is a plus.

Preferred Qualifications/ Skills

·Strong technical aptitude with a passion for diving deep into technology issues and challenges.

·Excellent communication skills, with the ability to articulate complex technical topics clearly and effectively.

·Analytical mindset with the ability to troubleshoot and resolve issues.

·Self-driven, with a proactive approach towards learning and staying updated with the latest in technology.

·Team player, adept at collaborating with diverse teams and stakeholders.

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