Client Servicing Executive

1 week ago

Mumbai, Maharashtra, India Dentsu India Full time

About Dentsu India:

Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India) Dentsu international comprises of five leadership brands - Carat, dentsu X, iProspect, Dentsu Creative and Merkle, each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience Management (CXM), and Creative, dentsu international operates in over 145 markets worldwide with more than 66,000 dedicated talented employees working together to reach the never before

Part of dentsu International, dentsu India helps some of the biggest & most interesting brands who are our clients everyday to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in Media, CXM (Customer Experience Management) and Creative, Dentsu India is the 2nd biggest Advertising agency network in India while the dentsu international is the 5th largest in the world.

In good times and bad, we partner with brands to achieve meaningful progress as we are a force for good & for meaningful growth. Our teams of optimists, entrepreneurs and first-movers coalesce around the needs of our clients, unlocking unique possibilities for sustainable value and lasting change.

Learn more at:

Role Summary:

Brand within Dentsu International: Dentsu Creative

Job Title: Executive - Client Servicing (Digital)

Location: Mumbai

Experience: From 1 to 3 years of client servicing experience in digital marketing agencies, integrated ad agencies, mainstream advertising, new media, marketing, creative or similar roles within mainline or digital agencies. (Experience from other industries will not be considered for this position)

CTC offered: From 4 LPA to 5 LPA

Job Purpose:

We are seeking a motivated and enthusiastic individual to join our team as an Executive / Senior Executive in the Client Servicing department, focusing on digital strategies. In this role, you will play a vital role in delivering exceptional digital solutions to our clients and contributing to the growth of our digital portfolio.

Key Accountabilities

  • Act as a key point of contact for clients, ensuring efficient and effective communication.
  • Collaborate closely with clients to understand their digital goals and devise tailored strategies.
  • Coordinate with various teams, including creative, technical, and analytics, to execute successful digital campaigns.
  • Contribute to the development and execution of digital strategies that align with clients' objectives and market trends.
  • Present digital campaign concepts, strategies, and performance reports to clients.
  • Manage project timelines, budgets, and deliverables, overseeing a smooth execution process.
  • Provide valuable insights to enhance campaign performance and achieve optimal results.
  • Foster and nurture strong client relationships, addressing inquiries and identifying potential growth avenues.
  • Stay updated on the latest digital marketing trends and technologies to deliver innovative solutions.

Professional Skills:

  • Bachelor's degree in Marketing, Advertising, Communication, or a related field.
  • Proven experience in a client servicing role with a focus on digital marketing.
  • Solid grasp of digital platforms, trends, and best practices.
  • Strong communication, negotiation, and presentation abilities.
  • Effective multitasking skills while maintaining a keen eye for detail.
  • Familiarity with project management tools and digital analytics platforms.
  • Creative problem solver with a strategic mindset.
  • Exposure to various digital marketing channels such as social media, SEO, SEM, and content marketing.
  • Demonstrated ability to cultivate client relationships and drive client satisfaction.

To apply, pls apply here as well as send us your updated CV mentioning the below details to (so we are able to process your candidature faster):

Email subject: Ref: LinkedIn – Client Servicing Executive with Dentsu Creative, Mumbai

Name:

Current company:

Designation:

Total years of experience specifically in digital account management:

Are you comfortable working from the office location (Worli, Mumbai):

Annual CTC:

Expected CTC:

Notice period:

Please attach your CV.

We thank you for sending us your profile & details for this role. If your profile gets shortlisted for roles with us, we look forward to a conversation with you to learn about more of what makes you awesome

Working with us

By joining Dentsu Creative, you will be part of a creative network, delivering ideas that are brought alive in new ways. Along the way, you will team up with inspiring people worldwide and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers, always learning and always listening to shape ideas, create culture and change behaviour. By bringing together the capabilities, experience and relationships of our collective experts, the opportunities for personal growth and development are endless.

Our Values

We believe our work can only resonate in the modern world if the people behind it reflect the modern work. We can only be truly relevant when we create a truly inclusive culture where everyone can thrive. That means – we are tough on the work but gentle with each other. We lead with empathy and are always listening and always learning. We support each other, we cheer for each other, we win together. We celebrate difference as the only way to make the work that makes a difference.

Next Steps

Sound exactly like the sort of role for you? Apply now

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