Team Manager, Interventions, Interventions
2 weeks ago
Are you a self-starter? Can you look beyond a process and see our most important assets – our Associates? Are you looking to build your team leadership and Human Resources skills? Then join us as a Team Manager, on our Interventions Team, supporting our North American Customer Fulfillment Operations Team.
At Amazon, we're not just looking for people who want to be part of a business, we're searching for people who want to build the business.
The Operations organization and the people who work in it are critical to Amazon's success. Every day we solve for unique challenges and deliver billions of unique products to millions of customers.Amazon's robust and innovative Human Resources business supports our day-to-day operations and helps to deliver an experience where Associates can bring their best selves to work – where they can engage, grow and fulfill our customer promise.
We are looking for a dynamic, organized self-starter to join the team As a Team Manager, you will have the opportunity to MAKE AN IMPACT by owning workflow management, escalation management, performance management, training, and development for a team of personnel.
This role will maintain a strong partnership with regional and site leaders to resolve issues, identify gaps, and help to maintain standard work.
In addition, this position will manage a team of Administrators, delivering services to Associates and site teams across the network.
It's a unique opportunity to manage a team, build critical people management and large scale process execution skills.Key job responsibilitiesWorkflow and Escalation ManagementManage HR process workflow for a team of RC Coordinators and RC Leads for a regionEnsure that services are delivered to sites in a timely and defect-free manner – monitor against service level agreementsRespond to and resolve all escalations for assigned regionAnalyze workflow data and translate findings into process improvementsCoaching and Knowledge BuildingBuild and refresh training material for centralized HR processesExecute training and upskilling within respective teamCoach and performance manage RC Coordinators and Leads on process excellenceAnalyze workflow data and translate findings into additional training, as neededRelationship ManagementProvide site leaders insights in day-to-day Regional Center operationsPartner directly with site and regional leaders to address one-offs and/or process breakdownBe part of a team that actively seeks customer feedback to improve levels of serviceFunctioning as a LeaderSit on the leadership team of the Regional Center and influence the organization's strategic directionHelp to influence and build a leading culture aligned with Amazon's Leadership PrinciplesWe are open to hiring candidates to work out of one of the following locations:Virtual Location - IND
BASIC QUALIFICATIONS
- 2+ years of team management experience 5+ years of human resources experience 2+ years of HR transactional processes experience Experience with Microsoft Office products and applications
PREFERRED QUALIFICATIONS
- Experience driving employee engagement
- Experience using PeopleSoft, Oracle, SAP, ADP or other HR management and Payroll systems as well as call center applications
-
Delhi, Delhi, India Moolchand Healthcare Full timeThe ideal candidate will have strong presentation skills which will enable them to clearly present solutions to clients. They should be comfortable conducting research and analysis in order to establish a good understanding of the business at hand. They should have an interest in examining and streamlining processes in order to make them more...
-
Product Manager
2 weeks ago
Delhi, Delhi, India Concept Medical Full timeConcept Medical is a global leader in the medical devices sector, specializing in the development and manufacturing of innovative stents and balloon catheters for interventional cardiology and radiology. Our mission is to revolutionize patient care with cutting-edge products that enhance clinical outcomes.As part of our expansion in India, we are seeking a...
-
Advisor-targeted Intervention
2 weeks ago
Delhi, Delhi, India NeGD Full timeMinimum 10 years of work experience in the fieldof Development/Health Programmes especially HIV/AIDS at State/National level.Excellent understanding of HIV and developmentissuesSkills:Minimum 10 years of work experience in the fieldof Development/Health Programmes especially HIV/AIDS at State/National level.Excellent understanding of HIV and...
-
Psychologist
2 weeks ago
Delhi, Delhi, India Ananya Child Development & Early Intervention Clinic Full timeCompany DescriptionAnanya Child Development & Early Intervention Clinic is a comprehensive center for children with diverse educational needs, focused on developmental delays and special needs, including Autism Spectrum Disorder (AUTISM). Our mission is to identify and evaluate infants and toddlers with developmental delays and provide therapeutic...
-
Counsellor / Trainer for Special Education
2 weeks ago
Delhi, Delhi, India Blessed Angels Full timeWelcome to Blessed Angels, a place that strongly believes in nurturing the unique abilities of children. We provide interventions and strategies to help children cope with difficulties and progress in life. Our approach involves identifying each child's learning style and strengths to facilitate their personal and academic growth. We understand the...
-
Sales Trainer
2 weeks ago
Delhi, Delhi, India Kotak Mutual Fund Full timeJob Responsibilities:The ideal candidate shall be responsible to conduct training interventions for MFD's, National Distributors, Banks, Employees etc.pre-dominantly in Delhi NCR, Haryana, Himachal, Punjab, Rajasthan.Training could be conducted virtually or classroom intervention and the candidate should be willing to travel to various locations across the...
-
Counsellor / Trainer for Special Education
2 weeks ago
Delhi, Delhi, India Blessed Angels Full timeWelcome to Blessed Angels, a place that strongly believes in nurturing the unique abilities of children. We provide interventions and strategies to help children cope with difficulties and progress in life. Our approach involves identifying each child's learning style and strengths to facilitate their personal and academic growth. We understand the...
-
Tunnel Engineer/Asst. Manager
2 weeks ago
Delhi, Delhi, India Larsen & Toubro Full timeSkills EPB machine Eligibility: Minimum 5 years for Degree & 7 years for Diploma with a 2-year experience in similar work. Job Description Duties & Responsibilities Responsible and monitoring for TBM and mechanical equipment maintenance, refurbishment, operations. Supervision work on a TBM mechanical workmen in mining, ring building,...
-
Occupational Therapist
2 weeks ago
Delhi, Delhi, India The Hans Foundation Full timeThe Hans Foundation, established in 2009, is a Public Charitable Trust that that works for the improvement of quality of life for underprivileged communities across India through Health, Education, Livelihood and Disability sector interventions. THF undertakes direct implementation of projects on the ground in addition to providing funding support to...
-
Program Officer
2 weeks ago
Delhi, Delhi, India PATH Full timePATH is a global nonprofit dedicated to achieving health equity. With more than 40 years of experience forging multisector partnerships and with expertise in science, economics, technology, advocacy, and dozens of other specialties, PATH develops and scales up innovative solutions to the world's most pressing heath challenges.PATH is currently for a Program...
-
Delhi, Delhi, India TC Global Full timeAssociate/Associate Consultant - Account ManagementAM's are responsible for leading and growing TC Global's relationships with universities and education providers globally spanning thousands of universities across all major ed destinations.We are looking for a team of Associate Consultants, Consultants and Principals that,Lead and take extreme ownership of...
-
Physiotherapist
2 weeks ago
Delhi, Delhi, India Ananya Child Development & Early Intervention Clinic Full timeCompany DescriptionAnanya Child Development & Early Intervention Clinic is a leading center in Hyderabad that provides therapy services for children with diverse educational needs, including Autism Spectrum Disorder. Our mission is to deliver measurable outcomes for children with developmental delays and special needs through specialist therapies and parent...
-
Program Officer
2 weeks ago
Delhi, Delhi, India PATH Full timeWorking Title: Program Officer Program Officer (On Third Party Payroll, Randstad)Internal Title: IN Program Officer ILocation: New DelhiPATH is a global nonprofit dedicated to achieving health equity. With more than 40 years of experience forging multisector partnerships, and with expertise in science, economics, technology, advocacy, and dozens of other...
-
Delhi, Delhi, India TC Global Full timeAssociate/Associate Consultant - Account Management AM's are responsible for leading and growing TC Global's relationships with universities and education providers globally spanning thousands of universities across all major ed destinations. We are looking for a team of Associate Consultants, Consultants and Principals that, Lead and take extreme ownership...
-
Compensation Benefits Manager
2 weeks ago
Delhi, Delhi, India PI Industries Ltd Full timeThe core purpose of the position is to design and execute end to end Performance Management Process and Rewards programs/interventions.StrategicDesign / re-refine end-to-end Performance Management and Rewards programs / Interventions (goal setting, mid and year end performance evaluation, compensation benchmarking surveys, policies, role fitment etc.)as a...
-
Citizen Engagement Manager
2 weeks ago
Delhi, Delhi, India Arthan Full timeAbout the Role: This role is an opportunity to increase citizen engagement in governance and change the way civic education is imparted by developing experiential learning programs that leave a deep impact on people. The role involves interacting with young people from high school students to professionals and jet-setting across cities to spread our message...
-
Sales Trainer
2 weeks ago
Delhi, Delhi, India Cube Consultancy Services Full timeKey Responsibilities:1. Front Line Sales executives (FLS)Capability Development:Timely completion of On boarding learning interventions Driving mobile learning initiatives FLS retention at the end of 3rd & 6th month. % of FLSs meeting confirmation target % of FLSs getting 3 and above rating in their performance appraisalTraining Delivery:Facilitate engaging...
-
Sales Trainer
2 weeks ago
Delhi, Delhi, India Cube Consultancy Services Full timeKey Responsibilities:Front Line Sales executives (FLS) Capability Development:Timely completion of On boarding learning interventions Driving mobile learning initiatives FLS retention at the end of 3rd & 6th month.- % of FLSs meeting confirmation target- % of FLSs getting 3 and above rating in their performance appraisalTraining Delivery:Facilitate engaging...
-
Program Officer
2 weeks ago
Delhi, Delhi, India PATH Full timePATH is a global nonprofit dedicated to achieving health equity. With more than 40 years of experience forging multisector partnerships and with expertise in science, economics, technology, advocacy, and dozens of other specialties, PATH develops and scales up innovative solutions to the world's most pressing heath challenges. About PATH's Health Systems...
-
Manager - Learning & Development-Tech
2 weeks ago
Delhi, Delhi, India Razorpay Full timeRazorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for...
