Technical Consultant

1 week ago


Anywhere in IndiaMultiple Locations Techsist Solution Pvt. Full time
Job Description :
  • Collaborate with clients to understand their business processes and requirements related to SAP CRM.
  • Customize and configure SAP CRM functionalities to align with client needs, including Sales, Marketing, Service, and Interaction Center modules.
  • Develop and implement custom enhancements, reports, interfaces, and workflows using ABAP programming language and CRM Web UI framework.
  • Integrate SAP CRM with other SAP modules (e.g., SAP ERP) and external systems to enable seamless data exchange and business process automation.
  • Provide technical support for SAP CRM applications, including troubleshooting issues, identifying root causes, and implementing solutions to ensure system stability and performance.
  • Participate in SAP CRM system upgrades, enhancements, and migrations, including assessing new features, testing, and implementing upgrades.
  • Prepare technical documentation, including system designs, specifications, and user manuals.
  • Conduct training sessions for end-users and stakeholders on SAP CRM functionalities and best practices.
  • Stay updated with the latest SAP CRM technologies and trends to provide valuable insights and recommendations to clients.
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