Senior Product Analyst
1 week ago
Get To Know Us First
provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell. Our IVA is transforming financial institutions' call centers from a cost to a revenue center.
Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. We are 160+ people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs and many who have been previous part of early-stage startups. We have grown 1800% in the last one year. Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues. We have grown 1800% in the last one year & are in the top 100 fastest-growing Fintech in Silicon Valley. We are a fully remote team
Careers -
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Do You Make the Cut?
As a Product Analyst, you will play a vital role in the development and optimization of our products. You will be responsible for gathering and analyzing data, identifying trends, and providing actionable insights to inform product decisions. You will work closely with cross-functional teams including product managers, engineers, designers, and marketers to drive product improvements and enhancements. The ideal candidate will possess strong analytical skills, a deep understanding of product lifecycle, and the ability to effectively communicate insights to stakeholders.
Responsibilities
- Collect and analyze data from various sources including user behavior, market trends, and competitive landscape.
- A/B testing and experimentation to evaluate the impact of product changes.
- actionable insights by synthesizing data findings and identifying key trends and opportunities.
- recommendations to product teams based on data-driven insights to optimize product features and functionalities.
- product performance metrics and KPIs to track the success of product initiatives.
- areas of improvement and potential risks, and propose strategies to address them.
- with product managers, engineers, designers, and marketers to prioritize product enhancements and roadmap initiatives.
- findings and insights effectively to cross-functional teams and senior management.
- qualitative and quantitative research to understand user needs, preferences, and behaviors.
- user feedback into actionable insights to guide product development decisions.
- updated on industry trends, emerging technologies, and best practices in product analytics.
- improve analytical techniques and methodologies to enhance the effectiveness of data-driven decision-making.
Requirements
Bachelor's degree in Computer Science or equivalent from Tier 1/Tier 2 Institutes.
3-5 years of proven experience in product analytics, data analysis, or related field.
Proficiency in data analysis tools and languages such as SQL, Python, R, or similar.
Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights.
Should have strong startup experience.
Excellent communication and presentation skills, with the ability to convey technical concepts to non-technical stakeholders.
Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
Experience with Agile development methodologies is desirable.
Familiarity with product management concepts and practices is a plus.
Benefits
Remote First Policy
Comprehensive Insurance Policy
A chance to have a huge impact early in your career
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