Itsm (Foundation Data, Azure Ad, Sso) Integrations

2 weeks ago


Bengaluru, Karnataka, India Integrated Personnel Services Private Limited Full time
Job Description

  • About Us
  • Integrated Personnel Services Ltd. (IPSL) incorporated in the year 2004, with intent to deliver integrated solutions for Recruitment, HR Management / processing and HR outsourcing for IT and Non-IT companies that exactly matching to the client's requirements. IPS Groups customer centric orientation in providing complete HR Solution has fueled its growth and success. Today, our procustomer approach and our endeavor to deliver perfect solutions for our client's requirements in the most efficient and economical way, we have created a niche for ourselves as endtoend HR outsourcing solution provider.


Roles and Responsibility
  • Role
  • Integrations SME
  • Experience years
  • Location
  • Chennai / BangaloreDesired Competencies:
Must-Have

  • Understand the customer's multiple ITSM tools scope/integration and come out with design and implementation plan for Service Now. Ensure this transformation aligns with other Tower's goliveHandson analyze, design, and develop complex functionality 2 or more functional areas in ServiceNow: Incident Management, Problem Management, Change Management, Self Service Portal, Knowledge Management, Service Catalog and Requests.
Hands-on experience in configuring SLA features, Approvals, Notifications, foundation data and Workflow customization of all above said ITSM features.
Complete Hands-on experience in developing Business Rules, Client-side scripts/Server-side scripts, Script Includes, Scripting, Flow Designer.
Hands-on experience in MID Server installation and ConfigurationsHands-on experience on developing Integrations which includes Integration Hub, Rest APIs, Azure AD, SSO, E-bonding, Inbound/Outbound IntegrationsRole descriptions

  • Support processes (currently aligned to ITIL best practice)
  • Work with customers and understand the current scope for this transformation and come up with a detailed plan with clear timelines.
  • Work closely with the team for this new implementation until successful Golive.
  • Should technically lead, handle the issues, front end customer for status meeting and drive this implementation team. 5. Ensures that all requests from users for assistance are handled promptly and effectivelyRecruiter Name Aarti Gandhi
Recruiter Number

Industry IT-Software / Software Services / testing

Location Karnataka,Tamil Nadu Bengaluru,Chennai

Experience Range Years
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