Gujarati Tele- Caller

1 week ago


Jaipur, Rajasthan, India Aavas Financiers Full time
**Gujarati Tele

  • Caller**: Executive
₹-As per Company Norms

Openings: 8

Minimum Qualification:
Graduation

Experience: 0-3 Year

Location:

JAIPUR

Department:
Tele

  • Sales

JOB Posted By:
Chhavi Prakash Saxena

Description:

Should be proficient in Gujarati Language.

  • Must be able handle customer on calls meeting the required KPI's(Call Count, Talk Time & AHT, Call Quality, Compliance, Opportunity Count with good quality, File Login & Disbursement)
  • Customers must be engaged and informed about the company's product offerings.
  • Need to adhere to the communication protocols, regulations and guidelines.
  • Able to reply customer enquiries over Call/Phone.
  • Should be able to convert Leads into quality opportunity.
  • Should be able to convert opportunity into login and disbursement further through customer/branch follow up.
  • Have to be detailed oriented with the business to understand customer's queries.
  • Need to escalate issues and seek advice when faced with complex issue/problems
  • Must be able to suggest improvement ideas that decrease time, improved accuracy or strengthen controls.

Desired Skills:

Inbound Calling

Verbal & Written Communication

Outbound Calling

Problem Solving

Relationship Management

Customer Service

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