![Aavas Financiers](https://media.trabajo.org/img/noimg.jpg)
Gujarati Tele- Caller
1 week ago
- Caller**: Executive
Openings: 8
Minimum Qualification:
Graduation
Experience: 0-3 Year
Location:
JAIPUR
Department:
Tele
- Sales
JOB Posted By:
Chhavi Prakash Saxena
Description:
Should be proficient in Gujarati Language.
- Must be able handle customer on calls meeting the required KPI's(Call Count, Talk Time & AHT, Call Quality, Compliance, Opportunity Count with good quality, File Login & Disbursement)
- Customers must be engaged and informed about the company's product offerings.
- Need to adhere to the communication protocols, regulations and guidelines.
- Able to reply customer enquiries over Call/Phone.
- Should be able to convert Leads into quality opportunity.
- Should be able to convert opportunity into login and disbursement further through customer/branch follow up.
- Have to be detailed oriented with the business to understand customer's queries.
- Need to escalate issues and seek advice when faced with complex issue/problems
- Must be able to suggest improvement ideas that decrease time, improved accuracy or strengthen controls.
Desired Skills:
Inbound Calling
Verbal & Written Communication
Outbound Calling
Problem Solving
Relationship Management
Customer Service
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