Customer Relationship Executive

2 weeks ago


Anna Nagar Madurai Tamil Nadu, India ELYSIUM TECHNOLOGIES PRIVATE LIMITED Full time
Achieving Business targets as laid down by acquiring new client relationships and maintaining them.

  • Identify Target areas for prospective business.
  • Prescreen Customer segments as per the Organization Norms.
  • Ensure High Customer Satisfaction level by proactively understanding Customer needs and crosssell multiple products As per the Client requirements.
  • Execute sales Promotion activities to build customer interest.
  • Build strong Client Relationships both internally and externally and build a strong brand identification with potential customers.
  • Coordination skills and should be able to work independently.
  • Conducting Quality Assurance on all produced documents including research Articles, Review Articles, books, etc.
  • Managing a team of representatives offering customer support.
  • Understanding the Customer Problem and troubleshooting it with an optional and effective solution.

Benefits:

  • Health insurance
  • Internet reimbursement
  • Paid sick time
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:

  • English (preferred)


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