Senior Product Manager
1 week ago
Welcome to Get To Know Us First
About Us: We provide an Intelligent Virtual Assistant (IVA) that helps FIs automate calls and customer inquiries, engaging customers with financial insights and opportunities for upsell/cross-sell. Our IVA is revolutionizing financial institutions' call centers by turning them from cost centers into revenue generators.
Company Highlights:
- Core technology developed in-house with breakthroughs in Natural Language Understanding.
- IVA solutions achieve over 90% accuracy on Day-1 through innovative zero-shot learning.
- Team of 160+ talented individuals based in India and the US.
- Experienced team members from renowned tech companies like Apple, Microsoft, and Salesforce, as well as from top educational institutions like ISB and IIMs.
- Founders with a background in Banking and Enterprise Technology, scaling companies to $50M+ revenues.
- Recognized as a top 100 fastest-growing Fintech company in Silicon Valley
Position: Senior Product Manager
Responsibilities:
- Define product requirements based on market research and customer feedback.
- Create and communicate a clear product vision to all stakeholders.
- Lead competitor, market, and product analysis, along with defining business cases and product roadmap.
- Prioritize product rollout based on business impact.
- Drive improvement in consumer traffic and software adoption metrics.
- Collaborate with Engineering and Product teams on development activities.
- Work closely with Marketing and Sales teams to implement product changes for increased traffic and conversions.
Requirements:
- Passionate about the potential of AI in the Banking sector.
- 6-10 years of experience in Product Management, QA, or Product Analyst roles.
- Startup experience and an engineering/computer science background preferred.
- Strong written and verbal communication skills with empathy for users.
- Ability to understand user needs, conduct market research, and drive product vision and strategy.
- Experience working with designers and usability experts for defining customer experience.
- Skilled in organizing, managing, and prioritizing tasks throughout product lifecycle.
Benefits:
- Remote First Policy.
- Comprehensive Insurance Policy.
- Opportunity for significant impact early in your career.
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