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Engineer - Database (SQL)
1 week ago
Description
Sungard Availability Services (Sungard AS) is an industry-recognized leader in delivering resilient and recoverable production environments for global enterprises through managed IT, cloud and recovery services.
Our diverse, global team of "Sungardians" are passionate about applying their insight and deep expertise in production and recovery to Lead with Resilience. We work to understand our customers' business goals, tailor services that align with their desired business outcomes, and deliver the right environments for managing their critical IT systems. Every Sungard AS employee makes a meaningful contribution to delivering on our mission to transform IT for resilient business. We want to add outstanding talent to our team. If you want to become an integral part of a collaborative organization that offers industry-leading benefits and a commitment to employee advancement, we'd be excited to speak with you
Title: Engineer - Database (SQL Administrator)
Years of experience: 2-4 Years
Location: Pune
Job Purpose Statement
The Role of the Engineer is to work with the Operations teams & Architects in a 24*7 global operating model and render services for all the Disaster recovery activities. This role is also responsible for identifying infrastructure/platform bottle necks and analysing complex issues.
Key Responsibilities
1. Help Drive overall Database (Oracle) recovery strategy.
2. Identify infrastructure bottlenecks that potentially impact MSSQL Recovery.
3. Identifies and resolves complex issues/problem in a timely manner.
4. Review technical recovery procedures for clarity and accuracy prior to recovery or test event.
5. Execute customer-specific recovery procedures to restore operating system, applications and data
6. Create/Update SOP's and Knowledge Base.
7. Responsible for providing clear and concise updates in the ticketing system in a timely manner.
8. Lead the pre-test call and capture all the dependencies of the platform.
9. Follow the escalation procedure promptly.
10. Proactively owns an incident and resolves complex issues.
Technical Competencies (Experience and Knowledge)
Solid working knowledge of Complex Microsoft SQL Landscapes in technical analysis and troubleshooting.
Experience in different versions of MSSQL database Administrations
Hands on experience in SQL clusters like Failover cluster, Always On etc
Experience in MSSQL Backup & Recoveries using native SQL Backup & different enterprise backup tools like Netbackup, Rubrik etc.
Experience in recovering MSSQL cluster to Cluster & Cluster to Standalone
Solid Knowledge in SQL Replications, Log shipping & Mirroring
Hands on experience with MSSQL Patching, Upgrade & Migrations
Good experience in Database Performance tuning.
Knowledge in handling databases in Public cloud ( AWS/AZURE/GCP/OCI)
Experience in Disaster Recovery executions
Skills and Behavioral Competencies
Excellent communication skills - both verbal and written
Should have fair knowledge on MS office suite
Knowledge of service delivery/Management & service support disciplines as defined under ITIL
Strong problem-solving, negotiation and time management skills
Understanding of Cloud, Backup, Storage & OS technology
Ability to work on own initiative with little direction, whilst remaining a team player
Ability to work in collaborate with key contacts in other departments.
Excellent time management and organisation
Understanding of the sales process
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