Travel Executive

7 days ago


Bidhannagar Kolkata West Bengal, India WEBINGO INFOTECH SOLUTIONS Full time

Job Description:
Travel & Tourism Agent


Location:
SALT LAKE SECTOR V & TOPSIA**
Experience: Minimum 2 years in the travel & tourism industry

Responsibilities:

-
Reservation Management: Handle reservation requests efficiently and accurately, ensuring timely confirmation and processing.
-
Ticket Booking: Book tickets for flights, trains, buses, and other modes of transportation according to customer preferences and budget.
-
Sales: Promote travel packages, services, and special offers to customers, aiming to maximize sales and revenue.
-
Customer Service: Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction throughout their travel experience.
-
Communication: Communicate effectively with customers and colleagues in English and Hindi, both verbally and in writing, to ensure clear and concise information exchange.
-
Travel Planning: Assist customers in planning their travel itineraries, including accommodation, transportation, and activities, based on their preferences and budget.
-
Documentation: Ensure all necessary travel documents, such as tickets, visas, and insurance, are properly processed and provided to customers.
-
Knowledge: Stay updated with travel industry trends, destinations, and regulations to provide accurate and relevant information to customers.

Requirements:

  • Minimum 2 years of experience in a similar role in the travel & tourism industry.
  • Proficiency in English and Hindi, both spoken and written.
  • Strong communication and interpersonal skills.
  • Excellent sales and customer service skills.
  • Knowledge of reservation and ticketing systems.
  • Ability to work under pressure and meet deadlines.
  • Flexibility to work in shifts and on weekends, as required.

Salary:
₹9, ₹30,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off

Experience:

  • Travel & Tourism: 2 years (required)

Language:

  • English (required)
  • Hindi (required)

Work Location:
In person

Speak with the employer

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