Retirement Services Associate

1 week ago


Bengaluru, Karnataka, India Voya India Full time

Role:
Associate – Retirement Services, 401K, Defined Contribution

Exp:
1-3 yrs

Job Location:
Chennai / Delhi / Hyderabad. RS – Retirement Service Achieve stringent daily productivity targets. Will be responsible for processing participants plan level transactions. Strict adherence to non-disclosure of client information by preserving client confidentiality.

Research on the queries requests sent by the business partner's transaction processing client support teams and replying to the same with minimum response time.

Work with onshore partners and build professional relationship. Taking active participation in process improvements and automation. Excellent process skills with ability to identify and prioritize high value transactions. Completing assigned responsibilities within defined SLAs.

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