SAP Technical Consultant, Sr
1 week ago
Responsibilities:
1.
Knowledge Base Management:- Oversee the creation, organization, and maintenance of the SAP knowledge base, ensuring accuracy, relevance, and accessibility of information.- Implement and manage a structured taxonomy for SAP-related content to enhance searchability.2.
Content Development and Documentation:
- Work closely with SAP functional and technical teams to create comprehensive documentation for SAP processes, configurations, and best practices.- Develop user guides, manuals, and FAQs to support SAP end-users and IT teams.3.
Training and Onboarding:
- Collaborate with training teams to develop SAP training materials for end-users and ensure the availability of updated resources.- Assist in the onboarding process for new SAP users by providing access to relevant documentation and training materials.4.
Continuous Improvement:
- Identify opportunities for continuous improvement in SAP-related processes and knowledge sharing.- Implement feedback mechanisms to capture user insights and enhance the quality of the knowledge base.5.
SAP Release Management:
- Stay informed about SAP updates, releases, and new features.- Coordinate with SAP administrators to ensure that relevant documentation is updated in alignment with SAP releases.6.
Knowledge Sharing Initiatives:
- Facilitate knowledge-sharing sessions and forums to encourage collaboration among SAP users.- Develop and implement initiatives to promote a culture of continuous learning within the SAP community.7.
Quality Assurance:
- Conduct regular audits of the knowledge base to ensure accuracy, completeness, and relevance of content.- Implement and maintain quality standards for SAP documentation.8.
Cross-Functional Collaboration:
- Collaborate with cross-functional teams, including SAP consultants, IT, and business units, to gather and organize SAP-related knowledge
Job Requirements Details:
- Bachelor"s degree in Information Technology, Business, or a related field. 10+ years of experience in SAP knowledge management or a related role.
- Indepth knowledge of SAP modules and processes.
- Excellent written and verbal communication skills.
- Strong organizational and project management skills.
- Ability to collaborate effectively with crossfunctional teams.
- Experience with SAP training and documentation tools.
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