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Chapter Lead IM Operations India
1 week ago
Organization :-At CommBank, we never lose sight of the role we play in other people's financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.
Job Title :- Chapter Lead IM Operations
Location :-Bangalore
Business & Team :-
Technology Team is responsible for the world leading application of technology and operations across every aspect of CommBank, from innovative product platforms for our customers to essential tools within our business. We also use technology to drive efficient and timely processing, an essential component of great customer service.
CommBank is recognised as leading the industry in IT and operations with its world-class platforms and processes, agile IT infrastructure, and innovation in everything from payments to internet banking and mobile apps.
The Group Security (GS) team protects the Bank and our customers from cyber compromise, through proactive management of cyber security, privacy, and operational risk. Our team includes:
Cyber Strategy & Performance Cyber Security Centre Cyber Protection & Design Cyber Delivery Cyber Data EngineeringIdentity & Access TechnologyThe Group Security Data Engineering team provides specialised data services and platforms for the CommBank group & is accountable for developing Group's data strategy, data policy & standards, governance and set requirements for data enablers/tools. The team is also accountable to facilitate a community of practitioners to share best practice and build data talent and capabilities.
Impact & contribution :-
The IAT group protects the bank and our customers from theft, loss and risk events, through effective and proactive management of cyber security, privacy and operational risk.
We provide security controls and services that are leveraged across the group. The team is responsible for the stable delivery of effective security services and continuous assurance over enterprise security controls within the Bank and across its group entities.
Roles & Responsibilities :-
Manage and provide input to any incident, problem, change or project which has, or may have, a major impact on services.Responsible for the oversight and progress of all Major Technical Incidents to ensure their prompt resolution. This will involve coordinating separate technical teams, structuring investigations and working with the respective business areas to ensure accurate and timely information is disseminated to senior stakeholders and end-users.Manage the project transitional elements of new services to BAU and ensure all relevant support partners are skilled and capable of supporting the new services.Influence relationship management skills with stakeholders, colleagues and users in pursuit of delivering high quality services whilst maintaining service targets.Possess Strong analytical skills and able to make sense & resolve complex and logical problems quickly.Ability to analyse a range of information sources and to resolve potentially conflicting information and viewpoints to achieve an agreed outcome.Flexible approach to work with a focus on delivery to deadlines and high standards.Extensive experience in managed services and service delivery environment including technical and service management exposure.Essential Skills :-
14+ years of experience in IAM Operations and People ManagementExtensive knowledge in IAM Domain knowledge – exposure to Identity Manager / Sail Point is preferred.Excellent management skillsExcellent communication skillsExcellent resource utilization skillsExcellent problem solving and time management skillsQualifications :-
Proven Experience working with Agile methodologies.A degree in Engineering / Computer Science or a related disciplinePrior experience on Banking Domain / Financial Services related projects would be an immense value add.If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through to submit a valid application. We're keen to support you with the next step in your career.
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