HC & Insurance Operations Senior Rep

2 weeks ago


Chennai, Tamil Nadu, India NTT DATA Services Full time

Ensuring accurate and timely completion of transactions to meet or exceed client SLAs.

Analyzing medical insurance claims for quality assurance

Resolving moderately routine questions following pre-established guidelines

Review remittance and action the claim for solution towards payment.

Resolve unpaid and denied claims as per client SOP's.

Attending meetings and in-service training to enhance Accounts Receivable knowledge, compliance skills, and maintenance of credentials.

Maintaining patient confidentiality

Shift timing - 2:00 PM to 12:00 AM .The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement. All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material. Requirement to work from office all days



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