Senior Site Reliability Engineer

2 weeks ago


Bengaluru, Karnataka, India Sumo Logic Full time

Own availability, the most important product feature, by continually striving for sustained operational excellence of Sumo's planet-scale observability and security products.

Work with your global SRE team to optimize operations, increase efficiency in our use of cloud resources and our developer's time, harden security posture, and increase feature velocity of our developers.

Work closely with multiple teams on assisted engagements to optimize the operations of their microservices.

Responsibilities

Continually improve the lifecycle of microservices and architectural components from inception and design, through deployment, operation, and refinement.

Participate in defining, evolving, and managing SLOsWrite code and automation to reduce operational workload, increase efficiency, improve security posture, eliminate toil, and enable Sumo's developers to deliver features more rapidly.

Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.

Facilitate blame-free root cause analysis meetings for incidents to learn and drive improvementParticipate in and continually improve our global IRC (incident response coordination) for all products.

Drive root cause identification and issue resolution with the various teams.
Work inside of a fast-paced iterative environment.

Required Qualifications and Skills


Cloud native application development experience leveraging best practices and design patternsStrong debugging and trouble-shooting skills across the entire technology stackDeep understanding of AWS Networking, Compute, Storage, and managed services.

Competency with modern CI/CD tooling like Kubernetes, Terraform, Ansible & JenkinsExperience with full life cycle support of services, from creation to production supportVersed in Infrastructure as Code practices using technologies like Terraform or Cloud FormationAbility to author production ready code in at least one the following:
Java, Scala or Go.

Experience with Linux systems and at home on the command lineUnderstand and apply modern approaches to cloud-native software securityExperienced with agile frameworks, such as Scrum and Kanban, and how to operate within these frameworks to continually deliver value.

Flexible and willing to step into new roles and responsibilitiesWillingness to learn and use Sumo Logic products for solving reliability and security issuesBachelor's or Master's Degree in Computer Science, Electrical Engineering, or another scientific or technical discipline4-6 years of industry experience.

Desirable Skills

Experience using Sumo Logic products or other observability products for reliability and securityExperienced with planet scale product developmentRunning and operating SaaS products on AWS Cloud with expert level proficiencyExperience with streaming technologies like Kafka, Kafka Streams, or KSQLExpert level experience in one or more of: Java, Go, Scala, or PythonExpert level experience in one or more of: Terraform, Jenkins, KubernetesExtensive experience running and tuning JVM workloads at scale

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