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Telecommunicator
1 week ago
Telecommunicator
Location:
- Ahmedabad
Experience:
Fresher/
2-3 years in the relevant field.
Education :
Any Graduate
CTC:
20k
Roles and Responsibilities:
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication "scripts" when handling different topics
- Answer all their questions
- Keep records of all conversations in our call centre database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Qualification:
- Previous experience in a customer support role
- Familiarity with CRM systems and practices
- Ability to multi-task, set priorities and manage time effectively
Fluency in both, verbal and written communication (Hindi and English)
Pay:
Up to ₹20,000.00 per month
Schedule:
- Day shift
Experience:
- 2 yrs (preferred)
Location:
On the road
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