Air Ticketing Executive

2 weeks ago

Kozhikode, Kerala, India Lead India Private lltd Full time
Apply now for more details.
Air Ticketing Executive (International, Domestic & Cancelation Process)
Exp: 0 Months to 1 year. (Same Industry)

Key Skill:
Issue tickets, making PNR, handling client over the phone
Must know how to do Issue, Reissue & Cancel Tickets
Must have knowledge of Galileo/ Amadeus (prefer Galileo knowledge)

Responsibilities and Duties:
Knowledge of Domestic/International Ticketing according needs of different clients
Resolving clients complaint and escalations whenever required.

Supervise the work of office, administrative and customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

Issuing tickets and other relevant documents
Interacting with the airline regarding refund and cancellation policies
Maintaining daily productivity report of agents.
Handling customer service calls regarding Reservation, flight information and Marketing schemes
Required Experience, Skills and Qualifications

  • Air Ticketing Executive

    2 weeks ago

    kozhikode, India Lead India Private lltd Full time

    Apply now for more details.Air Ticketing Executive (International, Domestic & Cancelation Process)Exp: 0 Months to 1 year. (Same Industry)Key Skill: Issue tickets, making PNR, handling client over the phoneMust know how to do Issue, Reissue & Cancel TicketsMust have knowledge of Galileo/ Amadeus (prefer Galileo knowledge)Responsibilities and Duties:Knowledge...