Telecommunications Project Manager

2 weeks ago


Delhi, Delhi, India Airtel Business Full time
Project Manager
Bangalore, India

We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel. Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow. We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do

'jobs never done before' .

Function :
Customer Experience

Reporting To:
TL- Service Delivery

Job Level:
Assistant Manager/Manager

Purpose of the Job
This role is responsible for project management and service delivery of all products & services.

  • Project management, planning and scheduling implementation of MPLS services.
  • On Time, within budget Implementation of the complete project
  • Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.
  • Enhance service delivery experience for the customer & revenue for the organization
Key Deliverables
Customer engagement & communication

Project kick off meeting/call with Customer

Resolution of customer dependencies

Share Project Plan with the customer

e2e tracking & monitoring of project delivery

Proactive & timely project status update to the customer

Project Stage tracking & ensure timely delivery

Project follow ups, escalations and constraint resolution

Delivery of third party media/bandwidth

Customer CPE integration & testing

Schedule planned activities with the customers

Accelerate & Maximize revenue by faster deployment of project

Skills Required
Good understanding of project management concepts and methodology

Excellent relationship management with customer, cross functional team

Good written and verbal communication skills

Good understanding of products, services

Good planning & execution skills

Can do attitude & problem solving skills

Quick thinking & analytical ability

Process orientation and eye for detail

Result Orientation

Educational Qualifications
6 – 10 years project execution experience in Telecom/ISP industry
Sound understanding of telecom technology,
products & services

Work Experience
Diploma Technical, preferably B.E/B.Tech

Qualify CS Hiring Test

Strong communication skills

Strong planning and execution skills

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