Telecaller Support Intern
1 week ago
Company Overview:
Estrella Digitals is a vibrant media and entertainment company located in Noida, India. Specializing in music marketing, events, and artist management, we are dedicated to revolutionizing the entertainment sector through creative solutions. Our range of services includes music marketing, event organization, and artist management to empower artists in reaching their utmost potential. At Estrella Digitals, we uphold values of originality, ingenuity, and excellence in all our projects, fostering enduring partnerships grounded in trust and shared accomplishments.
Job Title: Telecaller Support Intern
Role Description:
This is a full-time on-site position for a Telecaller Support Intern at Estrella Digitals. As a Telecaller Support Intern, your daily responsibilities will revolve around making outbound calls to potential clients, handling incoming calls, presenting information about our services, and assisting with customer queries. Moreover, you will be tasked with managing and updating customer databases, cultivating leads, and aiding the sales team in meeting their objectives.
Requirements:
- Outstanding communication and interpersonal abilities
- Aptitude for effectively conveying information and elucidating services to prospective clients
- Proficiency in verbal and written English and Hindi
- Sound phone etiquette and excellent customer service proficiencies
- Keen eye for detail and capability to precisely document and revise customer data
- Adeptness at working in a fast-paced setting and managing multiple tasks concurrently
- Fundamental computer competencies, inclusive of Microsoft Office knowledge
- Prior involvement in customer service or telecalling positions is advantageous
- Passionate about the media and entertainment landscape
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