Manager Order Management

2 weeks ago


Hyderabad, Telangana, India TOSHIBA TRANSMISSION & DISTRIBUTION SYSTEMS (INDIA) PRIVATE LIMITED Full time

Job Description:

  • Order Management Responsibilities:
    • Handle order management for each received order in collaboration with the Business Development team.
  • Customer Order Fulfillment:
    • Understand customer order specifications and lead a team of Engineers across different regions such as Asia Pacific, Africa, Europe, the UK, and the Americas.
    • Ensure the fulfillment of contractual obligations from order receipt to 100% payment collection, including warranty obligations.
  • Inspection and Dispatch Activities:
    • Organize customer inspections and obtain dispatch clearance post-inspection.
    • Arrange third-party inspections before material dispatch.
    • Monitor dispatch activities from the factory to consignee stores.
    • Coordinate post-landing inspections at consignee stores and obtain approved invoices for payment from customers on a case-by-case basis.
  • Logistics and Quality Management:
    • Coordinate with internal functions like planning, production, engineering, finance, accounts, logistics, dispatches, and quality.
    • Ensure safe and timely delivery of goods and successful contract completion.
    • Manage pre-shipment and post-landing inspections.
    • Oversee Management Information Systems and FG inventory control.
  • Customer Relations and Monitoring:
    • Maintain good customer relations through regular correspondence for contract execution.
    • Provide customer inspection reports promptly upon completion.
    • Monitor the quality of goods to meet customer specifications and avoid remarks in customer inspections.
    • Update customers on order status, production progress, and delivery schedules regularly.
  • Additional Responsibilities:
    • Handle any other assignments per contractual terms or assigned by management.
Qualification:
B.Tech/B.E (EEE or Electrical Engineering) with relevant experience
Location:
Patancheru, Hyderabad, Telangana, India.

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