Manager Order Management
2 weeks ago
Job Description:
- Order Management Responsibilities:
- Handle order management for each received order in collaboration with the Business Development team.
- Customer Order Fulfillment:
- Understand customer order specifications and lead a team of Engineers across different regions such as Asia Pacific, Africa, Europe, the UK, and the Americas.
- Ensure the fulfillment of contractual obligations from order receipt to 100% payment collection, including warranty obligations.
- Inspection and Dispatch Activities:
- Organize customer inspections and obtain dispatch clearance post-inspection.
- Arrange third-party inspections before material dispatch.
- Monitor dispatch activities from the factory to consignee stores.
- Coordinate post-landing inspections at consignee stores and obtain approved invoices for payment from customers on a case-by-case basis.
- Logistics and Quality Management:
- Coordinate with internal functions like planning, production, engineering, finance, accounts, logistics, dispatches, and quality.
- Ensure safe and timely delivery of goods and successful contract completion.
- Manage pre-shipment and post-landing inspections.
- Oversee Management Information Systems and FG inventory control.
- Customer Relations and Monitoring:
- Maintain good customer relations through regular correspondence for contract execution.
- Provide customer inspection reports promptly upon completion.
- Monitor the quality of goods to meet customer specifications and avoid remarks in customer inspections.
- Update customers on order status, production progress, and delivery schedules regularly.
- Additional Responsibilities:
- Handle any other assignments per contractual terms or assigned by management.
B.Tech/B.E (EEE or Electrical Engineering) with relevant experience
Location:
Patancheru, Hyderabad, Telangana, India.
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