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Manager, Product Management

3 months ago

Bengaluru, Karnataka, India Capital One Full time
Voyager , India, Bangalore, KarnatakaManager, Product Management

At Capital One, we think big and do bigger things. We were the first company to develop and offer mass customization and personalization of credit card, auto loans and other financial services products, and we have been innovating relentlessly ever since.

Today, we are a progressive financial services powerhouse spanning Credit Cards, Auto Loans, Savings, and Commercial Banking and at the same time a high-tech company, a scientific laboratory, and a well-recognized brand all in one. We are a passionate and entrepreneurial team with heart – a team that embraces bold ideas, fosters collaboration, and delivers world-class products and services impacting over 65 million customer accounts.

Still founder-led by Chairman and CEO Richard Fairbank, we dare to dream, disrupt and deliver a better way for our customers, the financial industry and for each other. Our goal is simple – bring ingenuity, simplicity and humanity to an industry ripe for change.

At DataLabs, Capital One India, we solve fundamental business problems at scale using advanced analytics, data science and machine learning. We specialize in deriving valuable insights about various aspects of the business - including product and process design, consumer behavior, regulatory and credit risk, and much more - from large volumes of data to build cutting edge patentable products at an industrial scale.

DataLabs is looking for Manager Product Management to spearhead our foray into autonomous and intelligent data products that solve the full gamut of business and analytical needs. This role involves working with heads of lines of businesses in our Financial Services division to understand contemporary business needs, lead analytical teams to make impactful and actionable offers, and work with Engineering groups to lead tech delivery of large product builds. The role encompasses recruiting, developing and motivating an exceptional team that is drawn from elite campuses in India and abroad, and focused on our mission to develop world class data products.

At DataLabs, you will work in a fast paced and intellectually rigorous environment. You will apply strategic analytical and product leadership skills to major business challenges. You will have the opportunity to learn and build deep expertise in the core areas of advanced analytics, industrial-scale product design, development and deployment, data science and machine learning. And you will do it all in a collaborative environment that values problem solving, encourages creativity, promotes learning, and rewards innovation.

DataLabs prides itself on its exceptionally vibrant culture. Our Associate Development program enables us to shape amazing career and professional development opportunities for our associates. Our best-in-class Corporate Social Responsibility program has nurtured longstanding partnerships with committed organizations that make a meaningful difference to the communities around us. The enthusiastic volunteerism of our associates is the backbone of all that we do - it enables us to push the envelope of possibilities and have incredible fun along the way. We bend backwards to take care of one another through thick and thin. Our work and the people we are surrounded by are an enduring source of strength and fulfillment in our lives.

Product Management

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you

In this role, you'll be expected to demonstrate proficiency in four key areas

Human Centered You'll define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery, capable of thin-slice MVP grooming You'll leverage customer insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria You'll obsess over UX/UI patterns and seek to create world class, omni-channel experiences Business Focused You'll own and prioritize the near-term product roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes You'll utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team Technology Driven You'll understand and leverage technology and end-state architecture vision to partner with technology team to drive comprehensive design decisions out of white space technical problems You'll share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside Tech Lead You'll deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics on security, resilience and performance are not performing Integrated Problem Solving Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer Transformational Leadership You'll develop and communicate a 6-month vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in horizontal influence You'll Contribute to team culture and recruiting by leading activities to attract and retain top talent and mentoring and developing junior product associates

We want you if you are:

Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You're well organized, able to multitask and able to prioritize your work. Passionate & Customer Focus. You care about growing others and bringing them together around what's possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.

Basic Qualifications:

Bachelor's Degree or military experience 7+ years of overall experience, at least 5+ years of product management experience or at least 3 years of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications:

Bachelor's Degree in Computer Science or Engineering MBA or Master's degree 5+ years of overall experience, at least 2+ years of experience in Agile product management No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.