Technical Support Enigneer

1 week ago

Chennai, Tamil Nadu, India TD SYNNEX Full time
Responsibilities:


• Determine the scope based on requirements, including stating the scope of work, calculating the resources required in delivering the service and advising the senior system engineer preparing the quotation

• Install and configure services as per the approved implementation plan

• Carry out technology, professional and maintenance support services as per scope within the stipulated duration/ timeline

• Provide level 1 support (basic hardware break-fix & troubleshooting of hardware and software issues ) for installed services

• Provide technical deliverables such as high level design document, user acceptance test (UAT) doc and as-built documentation

• Provide outstanding quality of service and meet predefined customer service level agreement (SLAs)

• Undergo technical trainings and obtain technical certifications that are required to meet suppliers' mandatory technical requirements

• Conduct knowledge transfer training (where required)

Knowledge, Skills and Experience:


• Minimum 3 years of relevant experience

• Certified in at least one of the technology domain (Infrastructure hardware and software, hyperconvergence, network, security, cloud and/or end user computing)

• Strong technical knowledge on the assigned solution domain/product

• Knowledge of product portfolio in other technology domain is desirable

• Expertise in enterprise products implementation, migration and support.

• Strong interpersonal skills with a customer-centric attitude

• Strong oral and written communication skills

• Strong attention to technical details, priority management and planning skills

• Ability to work independently with little to no supervision

• Results-oriented

• Strong documentation skills

What's In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

  • Technical support

    1 week ago

    Chennai, Tamil Nadu, India Xavier Electronics Full time

    IT technical support officers monitor and maintain the computer systems and networks of an organisation. You could be installing and configuring computer systems, diagnosing hardware and software faults and solve technical and applications problems, either over the phone or in person. Depending on the size of the organisation, working as a technical support...

  • Technical Support

    1 week ago

    Chennai, Tamil Nadu, India Nityo Infotech Full time

    , India , Job , Level , Location , PAN , Technical Support , VoiceExperience Required 5 YearsIndustry TypeITEmployment TypePermanentLocationIndia

  • Technical Support

    1 week ago

    Chennai, Tamil Nadu, India Nityo Infotech Full time

    , India , Job , Level , Location , PAN , Technical Support , Voice Experience Required 2 - 5 Years Industry Type IT Employment Type Permanent Location India

  • Opening for Technical Support

    1 week ago

    Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job Details Requirement Type Permanent Job Title Opening for Technical Support Job Level Executive - Non-Managerial Job Description Technical Support No. of Openings 6 Job Domain IT Experience - Minimum - Maximum / Systems Skills Technical Support Expected Date Of Joining Joining Time 10 Days Salary 54167 Work Locations Chennai Required skills ...

  • Technical Support Engineer

    1 week ago

    Chennai, Tamil Nadu, India Getinz Techno Services Full time

    Hiring for a leading SAAS Product company based in ChennaiAbout the JobAs a Technical Support Engineer, you will play a crucial role in ensuring client satisfaction by providing timely and effective technical assistance.Roles and ResponsibilitiesHandle incoming support calls, emails, and chat messages from clients experiencing technical issues.Diagnose and...

  • Technical Support Engineer

    1 week ago

    Chennai, Tamil Nadu, India HappyFox Full time

    We are looking for Technical Support Engineers. You will work closely with customers to quickly resolve technical issues that cannot be handled by the Customer Support team.Responsibilities:Investigate and identify root cause of customer issues and drive resolutions across various teamsProvide expert level technical support and deal with issues escalated by...

  • Technical Support Engineer

    1 week ago

    Chennai, Tamil Nadu, India Movate Full time

    Hello Folks,We are hiring for technical support / Customer support in Movate - Formerly CSS Corp pvt ltd.We have shortlisted your profile from Naukri for technical support / customer support role with Movate.Looking for candidates with excellent communication skill for technical support or Customer support role.Interested candidates can drop your resume to...

  • Technical Support Engineer

    1 week ago

    Chennai, Tamil Nadu, India Getinz Techno Services Full time

    Hiring for a leading SAAS Product company based in Chennai About the Job As a Technical Support Engineer, you will play a crucial role in ensuring client satisfaction by providing timely and effective technical assistance.Roles and Responsibilities Handle incoming support calls, emails, and chat messages from clients experiencing technical issues.Diagnose...

  • Technical Support Engineer

    1 week ago

    Chennai, Tamil Nadu, India Movate Full time

    Hello Folks,We are hiring for technical support / Customer support in Movate - Formerly CSS Corp pvt ltd.We have shortlisted your profile from Naukri for technical support / customer support role with Movate .Looking for candidates with excellent communication skill for technical support or Customer support role.Interested candidates can drop your resume to...

  • Customer Technical Support

    1 week ago

    Chennai, Tamil Nadu, India Movate Full time

    Hello Folks,Walk-In on every Monday to Friday (10:00 AM to 4:00 PM)We are hiring for Technical support / Customer support in Movate - Formerly CSS Corp pvt ltd.Looking for candidates with excellent communication skill for technical support or Customer support role with the maximum salary bandwidth of 4 LPA.Interested candidates can drop your resume to this...

  • Customer Technical Support

    1 week ago

    Chennai, Tamil Nadu, India Movate Full time

    Hello Folks,Walk-In on every Monday to Friday (10:00 AM to 4:00 PM)We are hiring for Technical support / Customer support in Movate - Formerly CSS Corp pvt ltd.Looking for candidates with excellent communication skill for technical support or Customer support role with the maximum salary bandwidth of 4LPA.Interested candidates can drop your resume to this...

  • Customer Technical Support

    1 week ago

    Chennai, Tamil Nadu, India Movate Full time

    Hello Folks, Walk-In on every Monday to Friday (10:00 AM to 4:00 PM) We are hiring for Technical support / Customer support in Movate - Formerly CSS Corp pvt ltd . Looking for candidates with excellent communication skill for technical support or Customer support role with the maximum salary bandwidth of 4LPA . Interested candidates can drop your resume to...

  • Technical Support Engineer

    1 week ago

    Chennai, Tamil Nadu, India Broadcom Inc. Full time

    Please Note : 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: As a Technical Support Engineer in VMWare by Broadcom SD-WAN, you will take your vast knowledge...

  • Technical Support Engineer

    1 week ago

    Chennai, Tamil Nadu, India Broadcom Inc. Full time

    Please Note:If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In >Create Account)2. If you already have a Candidate Account, please Sign-In before you apply.Job Description:As a Technical Support Engineer in VMWare by Broadcom SD-WAN, you will take your vast knowledge of Networking technologies...

  • Technical Support Manager

    1 week ago

    Chennai, Tamil Nadu, India CYGNVS Full time

    CYGNVS is a purpose-built, first-of-its-kind guided cyber crisis platform designed to allow users to prepare for, practice for and respond to cyber incidents with confidence. Founded in 2020, the innovative start-up has not only discovered product-market fit but is also embarking on an exciting period of scaling up. Our company culture is a perfect blend of...

  • Technical Support Engineer

    1 week ago

    Chennai, Tamil Nadu, India CommScope Full time

    In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.CommScope is looking to add a Technical Support Engineer to join our team.The Team:Ruckus Networks Customer Support and Services (CSS) is a globally distributed team functioning with a unified operations model. We are excited to be modernizing our business...

  • Technical Support Engineer

    1 week ago

    Chennai, Tamil Nadu, India Sisco Jobs Full time

    Job Title: Technical Support EngineerLocation: Chennai, IndiaJob Type: Full-TimeIndustry: Technology / Customer Support

  • Technical Support Engineer

    1 week ago

    Chennai, Tamil Nadu, India Movate Full time

    The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.Dear Candidate ,Thank you for...

  • Technical Support Engineer

    1 week ago

    Chennai, Tamil Nadu, India Movate Full time

    The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.DearCandidate ,Thank you for your...

  • Technical Support Specialist

    1 week ago

    Chennai, Tamil Nadu, India Gen Full time

    About the Company:Join Gen, a global company leading Digital Freedom through popular consumer brands like Norton, Avast, LifeLock, and more. With a mission to safeguard digital lives worldwide, our team is always on the lookout for passionate individuals eager to make a difference.When you're part of Gen, you gain access to a range of resources to excel in...