Ca Intern

2 weeks ago


Mumbai, Maharashtra, India HSBC Full time

  • Job description
-***
Some careers open more doors than others.
If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities.

Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.


HSBC is the largest trade and receivable finance organisation in the world, offering a comprehensive range of forward-thinking open account supply chain and traditional trade solutions.

The bank has been recognised by the industry's most prominent publications and associations for its strength in combining innovation and service excellence with end-to-end customer solutions.

HSBC GTRF serves as a core service provider for Commercial (CMB) and Global Banking (GBM) customers.


Supply Chain Solutions ('SCS') is one of the key growth target areas for the GTRF product line within the CMB and GBM sectors and includes both the Payment Agency and Reverse Factoring products.

Across Asia Pacific, HSBC facilitates 400 live SCS programmes that enables 20,000 enrolled suppliers manage and shorten time to obtain invoice payments.


One of the key success factors of SCS programmes is the ability to market the benefits of the Supply Chain program to targeted suppliers in an effort to monetize each program, and ensure a great enrolment experience with the bank, followed by proactive management of program utilization and effective support.


Reporting into the India Implementation Lead, the role holder will co-ordinate with regional and in-country Solutions Implementation teams to establish a supplier engagement and penetration strategy for SCS programs.

This includes the marketing of SCS programmes to the suppliers to achieve the highest possible revenue results from the SCS programmes, oversee day to day communications for important suppliers and where local language is a constraint, and support supplier marketing of cross-region SCS programmes where the main supplier catchment is based in Asia Pacific.


The role will have accountability for contributing to and following the global best practices for executing GTRF's Supplier Engagement strategies and associated activities such as conducting SCS portfolio analysis and management and to ensure that Supplier activity and utilisation is maximized.


Principal Responsibilities

Impact on Business

  • Support the delivery of revenue to achieve Annual Operating Plan (AOP) targets and maximise the extent to which client needs are met for GTRF
  • Seek ongoing improvements to the supplier engagement processes
  • Leverage Client feedback to shape supplier engagement strategy and new process enhancement
  • Support Client Implementation manager to ensure the efficient completion of technical and operational onboarding activities for suppliers.
  • Assist in lead generation for buyer programmes as well as supplier cross sell
  • Support Client Implementation manager to ensure Credit/Risk recommendations and other GTRF Procedures Guidelines / Manuals are implemented and adhered to

Customers / Stakeholders

  • Manage key relationships with internal and external stakeholders, developing and maintaining strong working relationships
  • Support the Client Implementation Manager to ensure successful transition of customer transactions to HSBC as per the agreed solution implemented by monitoring revenues against Estimated Business Value (EBV)
  • Work closely with colleagues across Business Development, providing support on deals as required

Operational Effectiveness & Control

  • Suggest ideas and contribute to implementing actions that will improve customer service, quality or the way teams and individuals work together
  • Adhere to HSBC policy, procedures and control requirements applicable to daytoday working, exceptional and project activities, and raise any concerns about actual or potential issues promptly, in line with reporting and escalation procedures
  • Continuously monitor and gather information from relevant sources to assess potential impacts and identify risks, necessary changes and business opportunities

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