Product Design Pracitioner

2 weeks ago

Bengaluru, Karnataka, India BT Group Full time
Product Design Pracitioner

Job Req ID:20069
Posting Date:19 Jul 2023
Function:Design
Location:RMZ Ecoworld, Devarabeesanahal, Bengaluru, India
Salary:Competitive
Why this job matters

The Product Design Pracitioner supports and executes a range of product design activities independently, ensuring that BT's products and features are of the highest level of craft and execution, easy to use, and deliver experiences that create value for customers.


What you'll be doing

  • Contributes to the delivery of initiatives to improve the user experience of a product from conception to launch in partnership with product managers, engineers, user researchers and content designers
  • Implements strategic decisions around the future direction of BT's products and product design strategy
  • Contributes to the design of end-to-end user flows and experiences within BT's design systems and standards
  • Crafts digital-first experiences, typically using existing solutions, that achieve commercial goals such as increased digital channel share and have clear commercial impact
  • Builds meaningful internal relationships, contributes to a culture of design excellence and promotes a user-centred way of working
  • Advocates for customer needs, working with designers and squads to ensure solutions solve real customer needs
  • Supports the implementation of continuous improvement opportunities to improve the design team processes, ensuring a consistent and coherent process to manage design quality and collaboration across teams
  • Continuously develops and shares with team knowledge on emerging trends and changes in customer experience such as customer problems and ensures that the squads are sharing ideas and insights
  • Develops user experience designs and prototypes at any level of fidelity needed independently, while being as lean and outcome focused as possible
  • Visualises and then communicates ideas and concepts effectively and compellingly for internal leaders, partners and customers

The skills you'll need

  • Interaction Design
User Experience Design
User Experience Strategy
User Centred Research
User Journey Mapping
Visual Design
Product Design
Data Analysis
Accessibility Management
User Centred Design
Prototyping
User Interface Design
Workshop Coordination

Our leadership standards

Looking in:

Leading inclusively
I inspire and build trust through self-awareness, honesty and integrity.

Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:

Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.

Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:

Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.

Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

  • BT is part of BT Group, along with EE, Openreach, and Plusnet.
  • Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
  • We value diversity and celebrate difference. As Philip Jansen, our CEO, says 'We embed diversity and inclusion into everything that we do.

It's fundamental to our purpose:
we connect for good.'- We all stick to the same values: Personal, Simple, and Brilliant. From day one, you'll get stuck in to tough challenges, pitch in with ideas, make things happen.

But you won't be alone:

we'll be there with help and support, learning and development.- This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses.

Grab it.

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