Staff I Site Reliability Engineer

2 weeks ago

Bengaluru, Karnataka, India BlackLine Full time
Job Description

Get to Know Us:

It's fun to work in a company where people truly believe in what they're doingAt BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.

Since being founded in 1, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process.

Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.

Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical.

At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.

Work, Play and Grow at BlackLine

Make Your Mark:

Drive/Lead the performance and operational aspects of a suite of applications and services from a performance, responsiveness, capacity and availability perspective.

Responsible for the day to day faciliation of our DevOps practices & work as part of the team.
Focus to deliver multi-release and potentially multi-year technical projects, including the strategy and implmentation. Additionally, through the course of that primary foucs they demonstrate cross product line business context and understanding.

Exhibit a very high standard of technical judgement, innovation and execution to tackle open-ended problems that require difficult prioritization and tradeoffs, often defining what, how and when with precision.


You'll Get To:
Develop new methods, processes and tools which are useful to colleagues and others.
Demonstrate a deeper and more comprehensive understanding of cloud technologies and services.

Approach problems with a logical and systematic mindset.
Clearly communicate technical information and project updates to non-technical team members and management. Maintain up-to-date documentation for configurations, procedures, and troubleshooting guides.
Effectively manage time and prioritizes tasks to meet project deadlines and SLAs.

Balances reactive tasks (incident response) with proactive initiatives (optimization).Effectively engage with peers to deliver projects and visions without being the primary contributor of technical executionTake responsibility for assigned tasks, Services, Application, and BlackLine as a whole.

Delivers more than the bare minimum requirements. Considers the needs and goals of internal or external customers and uses this experience to inform on delivery.
Engage in strategic planning and provides input.
Effectively manage time and prioritizes tasks to meet project deadlines and SLAs.

Balances reactive tasks (incident response) with proactive initiatives (optimization).Effectively engage with peers to deliver projects and visions without being the primary contributor of technical executionMaintain documentation and operational knowledge base.


What You'll Bring:

Technical/Specialized Knowledge, Skills, and Abilities:
Expertise in reliable and repeatable web application deployment and architecture.
Someone energized by a fast-paced, iterative approach.
An ability to balance the urgent needs along with long term strategy.
Strong ownership, pride of work, and ability to take things across the finish line.

Of particular interest is a specialty in one or more of the following:
Multi-page web apps, API integrations, monitoring/alerting, Public Cloud infrastructure management, distributed systems, cloud networking, or application security.
Hands-on problem-solving skills and Root Cause Analysis, technical leadership and mentoring qualities.
Strong written and oral communication skills.
Manage end-to-end availability and performance of mission critical services and build automation to prevent problem recurrence.
Lead by example, care for your team, and establish credibility with the quality of the teams' technical execution.

Participate in and manage on-call rotation for the SRE TeamDesign, write and deliver software to improve the availability, scalability, latency, and efficiency of Blackline's services.

Cross-system and full-stack architecture experience and awareness.
Ability to communicate well with both business owners, Executives and technical staff, at the appropriate levels.
Primary -Cloud knowledge (preferred - GCP)OS skills - linux (in-depth), windowsIaaC - Terraform, Chef/Ansible (preferred - Chef, if not Ansible is fine)kubernetes, dockerCICD - jenkins, Github Actions, Azure DevOps, Harness (preferref - jenkins, Github Actions)Scripting - Python, PowerShell, ShellVersion Control - Git

Experience with cloud-based development and deployment, monitoring and troubleshooting whilst being equally passionate to learn/adapt to new technologies.
Preferred Cloud certifications like, but not limited to Hashicorp Terraform Associate+, Kubertnetes and Cloud Native Associate (KCNA), and Associate+ Cloud Engineer (ACE), Cloud Engineer, Cloud Architect, Cloud Developer, Cloud DevOps Engineer, New Relic Certiifed Full Stack Obervability PractitionerAdvanced skills in Python, Groovy and other programming languagesPrior C#,

Ruby, Go or Java development experience, preferably in an agile SaaS environment.
Experience with cloud computing technologies, such as AWS, Azure, and Google Cloud Platform

.Experience in recruiting and managing a team of experienced Engineers.

Skill managing and prioritizing troubleshooting of enterprise services with complex interactions between applications, operating systems, network protocols, and client configurations.

Capable of technical deep-dives into code, networking, operating systems and storage, yet verbally and cognitively agile enough to hold your own in a strategy discussion with leadership team.

Experience with software development processes and methodologies.

We're

Even More Excited If You Have:
Performance and operational aspects of a suite of applications and services from a performance, responsiveness, capacity and availability perspective.
Responsible for the day to day faciliation of our DevOps practices & work as part of the team.
Focus to deliver multi-release and potentially multi-year technical projects, including the strategy and implmentation. Additionally, through the course of that primary foucs they demonstrate cross product line business context and understanding.

Exhibit a very high standard of technical judgement, innovation and execution to tackle open-ended problems that require difficult prioritization and tradeoffs, often defining what, how and when with precision.

Develop new methods, processes and tools which are useful to colleagues and others.
Demonstrate a deeper and more comprehensive understanding of cloud technologies and services.

Approach problems with a logical and systematic mindset.
Clearly communicate technical information and project updates to non-technical team members and management. Maintain up-to-date documentation for configurations, procedures, and troubleshooting guides.
Effectively manage time and prioritizes tasks to meet project deadlines and SLAs.

Balances reactive tasks (incident response) with proactive initiatives (optimization).Effectively engage with peers to deliver projects and visions without being the primary contributor of technical executionTake responsibility for assigned tasks, Services, Application, and BlackLine as a whole.

Delivers more than the bare minimum requirements. Considers the needs and goals of internal or external customers and uses this experience to inform on delivery.
Engage in strategic planning and provides input.
Effectively manage time and prioritizes tasks to meet project deadlines and SLAs. Balances reactive tasks (incident response) with proactive initiatives (optimization).

Effectively engage with peers to deliver projects and visions without being the primary contributor of technical executionTech Skills:
Experience with cloud computing technologies, such as AWS, Azure, and Google Cloud Platform.
Experience with cloud-based development and deployment.
Experience with cloud-based monitoring and troubleshootingLearn/adapt to new technologies.
Preferred Cloud certifications like, but not limited to Hashicorp Terraform Associate+, Kubertnetes and Cloud Native Associate (KCNA), and Associate+ Cloud Engineer (ACE), Cloud Engineer, Cloud Architect, Cloud Developer, Cloud DevOps Engineer, New Relic Certiifed Full Stack Obervability PractitionerAdvanced skills in Python, Groovy and other programming languages

Thrive at Black

Line Because You Are Joining:
A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open.

Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance AutomationA culture that is kind, open, and accepting.

It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.

A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.
BlackLine is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.

BlackLine recognizes that the ways we work and the workplace itself has shifted.

We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture.

Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.

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