Product Manager

2 weeks ago

Bengaluru, Karnataka, India CHAMP Cargosystems Full time

Overview

CHAMP Cargosystems provides the most comprehensive range of integrated IT solutions and distribution services for the air cargo transport chain. The portfolio spans core management systems, messaging services, and eCargo solutions. These include applications to meet customs and security requirements, quality optimization as well as e-freight and mobility needs. The products and services are well known under the Cargospot and Traxon brands.

The company serves over 200 airlines and GSAs, and links these with some 3,000 forwarders and GHAs worldwide. CHAMP's solutions help its customers, and their clients adapt to critical and continuous changes in air transport logistics to meet global trade demands.

CHAMP Cargosystems is headquartered in Luxembourg and operates offices in London, Zurich, Frankfurt, Manila, Singapore, and Atlanta.

We are currently looking for Product Manager to join our team.

The role will be reporting to Senior Product Manager.

Responsibilities

  • To understand the market & customer needs and determine the vision and strategy of the product.
  • Prioritize the development roadmap based on factors such as development capacity, customer needs, company requirements, etc.
  • Able to own several customer or system requirements and work with other team members to lead the requirements, specification, and development phase.
  • Apply domain, technical and product knowledge to analyze the requirements and define the most suitable solutions for the enhancement of the application.
  • Provide the most efficient solutions to a requirement, keeping in mind the product and technical debt.
  • Able to own the end-to-end business domain and work with all stakeholders to agree and document an efficient solution.
  • Fully document functional and technical solutions, obtain customer /stakeholder approval prior to technical development, and ensure updated system support documentation is produced at the time of implementation.
  • Collaborating with the development team to ensure that requirements are being developed as expected and on time.
  • Leading, collaborating with, and supporting various team members as required to ensure the success of deliverables.
  • Support other business analysts and development team.
  • Ability to present / demonstrate / articulate the product functionality, strategy, and vision to internal and external stakeholders.
  • Support BAU processes to ensure that any support / defect tickets raised by customers are addressed in a timely manner.
  • To specify software development requirements to meet the strategic, financial, and operational needs of CHAMP Cargosystems clients and to provide support to the development team during development.
  • Help to define the test cases and provide BA acceptance for developments and fixes done by the development team.
  • Create business process workflows, user interface designs, and mock-ups that will mimic the actual user interaction.
  • Provide business and functional support to the technical team during development, and test programs after completion to ensure compliance with the specification.

Knowledge, Skills, and Abilities

  • Expert level knowledge in the air cargo domain for sales and operations.
  • Knowledge of standard industry messages such as Cargo IMP, Cargo XML, message formats, rules and applications.
  • Knowledge of external interfacing systems
  • Excellent written and oral communications skills in English.
  • Systematic approach to handling problems under pressure as part of a small team.
  • Knowledge in user experience (UX).
  • Knowledge of RESTful APIs.
  • Knowledge of integration testing of APIs using tools like Swagger, Postman.
  • Knowledge of creation of API documentation using YAML specifications.
  • Creative / analytical, out of the box thinkers who can backup ideas their ideas with research.
  • Team players who are comfortable collaborating with graphic designers, web architects and the clients themselves.
  • Knowledge in prototyping use of any wire framing tool.
  • Knowledge and experience in Agile software development, Scrum methodology and user story creation.
  • Knowledge of relational and non-relational databases and reporting applications.
  • Knowledge of all common PC software such as Word, Excel, PowerPoint, Outlook etc.

Education and Experience

  • Bachelor's degree in information technology, business management or equivalent.
  • Around 15 years of overall experience working in the air cargo domain.
  • Around 10 years of experience of working on air cargo management systems and/or air cargo portals.
  • Minimum of 2 years of experience working as an IT product manager.
  • Has sound experience in functional analysis and support of IT systems.

The selected candidate may be subject to the provision of an up-to-date (not older than 3 months) criminal record certificate.

CHAMP Cargosystems is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, ethnic background, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Please note that any personal data that you submit along with your application will be processed by CHAMP and may be processed by any of its global entities as necessary. These data will be treated in strict compliance with the applicable data protection legislation (i.e. the Law of 2 August 2002 on the protection of individuals with regard to the processing of personal data, as amended, and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, - the GDPR -, which entered into force on 25 May 2018, as well as any other subsequent regulation).

Further details on what is considered personal data, how it is processed by CHAMP as well as your rights in this regard can be found here . Any questions relating to this should be addressed to

CHAMP's Data Protection Officer:

Gertrud Huberty

2, rue Edmond Reuter

Zone d'Activités "Weiergewan"

L-5326 Contern

Luxembourg

Email: ( Please do not use this email to send job application)

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