Professional, Credit-ind

2 weeks ago


Pune, Maharashtra, India Ingram Micro Full time

Description

JOB TITLE:
Assistant Manager (Collections)

JOB CODE:

GRADE:
L 2

DEPARTMENT:
Sales

JOB DETAILS

  • SUMMARY (Summarize what the basic job function)
Supporting the Collections from Channel Partners with Key Activities performed thro High Radius Portal for Regions/branches

  • MAJOR RESPONSIBILITIES (List the major responsibilities of the job)
  • Hi Radius Portal
  • Taking Required action in High Radius (HR) portal as per Strategy adopted for Each Customer to ensure timely Collections
  • Initiate correspondence to Customer to obtain date of Commitment to make payment
  • Schedule Auto Trigger to Customer if payment not received beyond committed date.
Collection Actions

  • Initiate reminder mailers to Customer in the form of Dunning Letter and provide Account Statement as per customer requirement
  • Manage Internal & External escalation regarding Customer disputes and ensure resolution thru Immediate reporting Manager (RM)
CUSTOMER ACCOUNT MAINTENANCE in Hi Radius Portal

  • Timely mapping of Parent-Child linking in HighRadius
  • JOB QUALIFICATIONS
  • FORMAL EDUCATION:
(Eg:
degrees, courses of study, certification)

M.Com., MBA (preferable)

  • WORK EXPERIENCE:
(Eg:
Minimum amount of directly related work experience.)

3-5 years' experience in Collections

  • ADDITIONAL SKILLS REQUIRED:
Knowledge on advanced MS Excel functions

Fluent English Speaking and Regional Languages of respective regions preferable

NOTE:
This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Author

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