Professional, Credit-ind
2 weeks ago
Description
JOB TITLE:
Assistant Manager (Collections)
JOB CODE:
GRADE:
L 2
DEPARTMENT:
Sales
JOB DETAILS
- SUMMARY (Summarize what the basic job function)
- MAJOR RESPONSIBILITIES (List the major responsibilities of the job)
- Hi Radius Portal
- Taking Required action in High Radius (HR) portal as per Strategy adopted for Each Customer to ensure timely Collections
- Initiate correspondence to Customer to obtain date of Commitment to make payment
- Schedule Auto Trigger to Customer if payment not received beyond committed date.
- Initiate reminder mailers to Customer in the form of Dunning Letter and provide Account Statement as per customer requirement
- Manage Internal & External escalation regarding Customer disputes and ensure resolution thru Immediate reporting Manager (RM)
- Timely mapping of Parent-Child linking in HighRadius
- JOB QUALIFICATIONS
- FORMAL EDUCATION:
degrees, courses of study, certification)
M.Com., MBA (preferable)
- WORK EXPERIENCE:
Minimum amount of directly related work experience.)
3-5 years' experience in Collections
- ADDITIONAL SKILLS REQUIRED:
Fluent English Speaking and Regional Languages of respective regions preferable
NOTE:
This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Author
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