![Idox Plc](https://media.trabajo.org/img/noimg.jpg)
Entry Level Salesforce Administrator
1 week ago
Sales Operations, Idox Software
Pune, Maharashtra
Office based
About the Role
With the success of our specialist salesforce administration team activities based in our Pune office and ambitious growth plans to triple our number of employees in India, we are recruiting for a entry level Salesforce Administrator.
The role of a entry level Salesforce Administrator is to support salesforce & PSA inbox including basic administrative work based on the needs of different users.
The post holder will help to resolve data quality issues and assist with data imports, and handle all basic administrative functions including user account maintenance, reports and dashboards.
As an ambassador for Idox, our entry level Salesforce Administrator will be responsible for creating & maintaining salesforce documentation and weekly & monthly administrative tasks performed for both Salesforce & PSA.
You will also be monitoring and supporting our Salesforce Support function and assisting with training of both new users and existing users.
Joining Idox as a Salesforce Administrator opens opportunities to develop your skills and experience and work on a broad variety of projects.
You'll have a buddy and have access to a mentor from day one and will have a benefits package designed to support your wellbeing, as well as your professional development.
Key responsibilities:
Monitoring and supporting Salesforce Support & PSA inbox including basic administrative work based on the needs of different users
Helping to resolve data quality issues and assist with data imports
Handle all basic administrative functions including user account maintenance, reports, and dashboards
Assist in training of both new users and existing users
Creating & maintaining salesforce documentation
Weekly and monthly administrative tasks performed for both Salesforce & PSA
Administrative Support with Analytical tool Clari
Administrative Support with CPQ tool Deal Hub
Adherence to Idox Information Security policies and protocols.
To be successful, you'll need to bring experience with some of the qualities below:
At least 6 months work experience with Salesforce (Lightning) Sales Cloud
Experience with SQL queries & workbench
Experience with user and licence management, including new user setup/deactivation, roles, profiles, permissions and public groups, custom objects, data loader, sharing rules, and other Salesforce configurations
Experience working with Flows
Experience working with Lightning App Builder
Proficient in other MS office tools
Admin certification or equivalent trailheads experience with Salesforce is mandatory
Financial Force PSA knowledge
Pardot experience
Clari experience.
About Idox
Our specialist software solutions power the performance of government and industry, driving productivity and a better experience for everyone.
Built around the user and designed in collaboration with experts who have worked through every detail of every process from end-to-end, our hardworking process engines deliver exceptional functionality and embed workflows that drive efficiency and best practice with a long-term focus for regulated environments.
Through the automation of tasks, the simplification of complex operations, finding scalability as operations evolve, and more effective management of information, we help our customers harness the power of Digital, so they can do more.
We employ around 660 staff in the UK and worldwide, including Europe, North America, and Asia, so some travel to meet colleagues may be required.
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