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Manager, Ux

4 months ago

Gurgaon, Haryana, India Cvent Full time

Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500.


Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business.

Our technology brings millions of people together at events around the world.

In short, we're transforming the meetings and events industry through innovative technology that powers the human connection.


The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship – a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves.

At Cvent, we value the diverse perspectives that each individual brings.


Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections.


Job Description:
User Experience Manager's live at the crossroads of empathy and technology.


The User Experience Manager is responsible for leading Cvent's UX team, within our enterprise software development department and larger corporate User Experience group.


As Manager, you will play an integral role and work collaboratively with various stakeholder groups to deliver enhancements to our enterprise applications.


The ideal candidate must have a genuine passion to provide technical insight and expertise to the Product Design process and best practices for user centered design.


In this role, you'll manage a team of Product Designers and UI Developers in the development of web-based UIs for large complex applications.


The successful candidate should have experience in UI development, information architecture methodology and UX design techniques in an applied software development setting.

Finally, you should possess strong leadership skills, self-initiative, and a willingness to shepherd new ideas within the organization.


This position plays an integral role in driving application design and development and providing product feedback at all stages of the development life cycle.


What You Will Be Doing:

  • Manage the team on achieving a unifying vision for the user experience across Cvent's offerings
  • Evaluate the effectiveness of new and existing UX elements in the existing product by incorporating customer feedback, and best practices in order to continuously evolve and improve the product
  • Work with sprint teams and leadership to champion a user-centered design process throughout the organization
  • Manage and mentor a small team of UI Developers and User Experience Designers
  • Collaborate with Product Management, Design and other Engineering teams to effectively align resources to meet goals and roadmap commitments
  • Maintain a platform perspective and work closely with your designers and developers to ensure proper direction and identify best practices.
  • Be a leader, who understands the architecture and design decisions, including when tradeoffs must be made to meet business objectives.
  • Be a people manager and cheerleader for your team.
Coaching and planning individual growth and development.

What You Need for

This Position:

  • 9+ years of progressive UX/UI design and/or product management experience in software, web and mobile environments
  • Solid UX analysis & design experience in large-scale software development environment and possess a strong understanding of information architecture and user-centered design methodology
  • Solid exposure to web and mobile software development, product/design research and brand awareness
  • Demonstrated success in leading UX design and software product development opportunities from concept to successful launch/implementation
  • Successful experience in building teams, goal setting, coaching, & developing individuals to achieve targeted results.
  • Excellent leadership, strategic/analytical thinking, communication, problem solving, influencing, and interpersonal skills
  • Bachelors or Post Graduate Degree in Computer Science, Computer Information Systems, Human Computer Interaction or related technical or design field Following pointers will be able to give an added advantage (not must have) o Proficiency and ability to mentor others in HTML5, CSS3, Java Script, ES6/7.


o Experience using CSS pre-processors to author stylesheets o Experience in authoring UI for single page applications that meet WCAG 2.0 AA web accessibility standards to support customers who use assistive technologies.

o Expertise in version control systems such as GIT or Subversion.