Automation Product Owner

2 weeks ago


Varthur Bengaluru Karnataka, India Tangoe US,Inc Full time

Job Title:
Product Owner

Department:
Product Development

Reports to:
Product Management

Summary:

The Tangoe Product team is looking for a motivated, self-driven Product Owner to join the Tangoe Product team.

This role will interact with product managers, engineers, and other stakeholders to solve challenges and to create a world-class experience for thousands of enterprise clients and millions of corporate users worldwide.


Responsibilities include:

  • Practicing and documenting SAFe methodologies and best practices across functional teams
  • Supporting Product Managers and key stakeholders in market, customer, and competitive research
  • Engaging with users to understand, define and document key problem statements and requirements
  • Leading stakeholder feedback sessions, preparing presentations and engaging varying audiences to effectively define and communicate innovative solutions
  • Collaborating with UI/UX to design worldclass user experiences
  • Owning and managing product refinement and backlog grooming
  • Creating thoughtful requirement documents and writing clear, succinct user stories for new products and features
  • Engaging with product engineering team to understand product feasibility, limitations, and delivery plan
  • Partnering with the quality assurance members to ensure proper testing and delivery
  • Collecting and validating user acceptance criteria for new product deliverables
  • Helping in product documentation efforts
  • Participating in product training initiatives and demos
  • Reviewing, prioritizing, and responding to product defects, enhancement requests, and product escalations

Skills & Qualifications:

  • 5+ years of experience as a Product Owner, Product Manager, or Business Analyst
  • Experience working with SaaS enterprise products
  • Experience following SAFe or Agile software development framework
  • Strong initiative must be a selfstarter
  • Strong critical thinking skills
  • Passion for creating customer value through innovative technology solutions
  • Resultsdriven, datadriven, and actionoriented
  • Ability to effectively evaluate a problem or situation from all aspects, including customer and business value, to determine the most appropriate solution
  • Passion for and experience with turning data into valuable information and action
  • Strong verbal and written communication skills and ability to
  • Collaborate with product management, operations, customer support, training, and user documentation teams to successfully launch new features and enhancements
  • Quickly and easily translate business requirements into functional requirements, welldefined user stories with acceptance criteria.
  • Lead and participate in stakeholder/customer conversations and focus groups to ensure full understanding of the problems, their solutions, and the processes surrounding them.
  • Work with engineering, user experience and software quality assurance to ensure the defined functional requirements are properly interpreted and implemented
  • Experience with Automation and/or Telecom Expense Management is a plus

Education:

  • Bachelor's Degree in a relevant field or equivalent combination of work experience and education

Working conditions:

Currently remote. Reporting to office required upon opening of Tangoe offices.

Working with local teams and remotely with global teams in Bangalore, India

Travel

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