Sr. Agent, Air Operations

1 week ago

Gurgaon, Haryana, India FedEx Full time

The Role of Senior Agent

The main responsibility of the Sr. Agent is to provide support to Operations and take the lead on a collaborative express/forwarding cargo movement project. This entails facilitating communication between the operation teams of express and forwarding services. It's crucial to note that this role is oriented towards forwarding, not express services. The ideal candidate should have experience in both warehouse and operation back office environments. As the role progresses, it will encompass additional air operations tasks beyond the initial joint express/forwarding venture.

  • Rotation of duties between the forwarding office and CFS (Cargo Freight Station)
  • CFS responsibilities involve supervising cargo unloading, conducting dimension measurements and scanning, verifying load plans against received freight, and making necessary adjustments to the load plan
  • Forwarding office tasks include promptly receiving shipment details such as piece count, gross weight, cubic weight, as well as dimensions to ensure immediate adjustments to the load plan
  • Ensuring the timely achievement of operational milestones from shipment acceptance at CFS to actual departure
  • Supporting the Operations Lead in compiling KPI measurements and reports
  • Availability for overnight duties when necessary

The Company: FedEx Logistics

FedEx Logistics offers e-Commerce services, freight forwarding, import and export solutions, enabling companies to access global markets. They assist businesses of all scales in navigating the complexities of international shipping through comprehensive air and ocean freight forwarding, surface transportation, distribution, customs brokerage, trade and customs advisory services, as well as advanced e-commerce and trade facilitation solutions.

The Philosophy

At FedEx Logistics, we adhere to the People–Service–Profit (P-S-P) philosophy. By prioritizing our People, we empower them to deliver exceptional Service to our customers, thus driving the Profit essential for FedEx's success. The pivotal role of our people is fundamental to our industry achievements. Through the P-S-P approach, we cultivate a work environment that fosters innovation to deliver the utmost quality service. We value our employees' well-being and recognize their contributions to the company.

The Culture

Our core values revolve around innovation, integrity, and diversity. We have a range of formal policies, procedures, and programs designed to harness the full potential of our staff, whether individually or in teams.

The Mission

Our mission is to become the premier employer with exceptional Service and a leading Brand in our sector.

We appreciate your interest in joining FedEx Logistics, Inc. and trust that your job search journey with us will be fulfilling. We eagerly anticipate your application.

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