Customer Relations Officer

1 week ago


Mysore, Karnataka, India NM Construction Full time

Job Summary

CRO is responsible for development, execution, and continuous refinement of multi-channel Consumer Relations and the development of programs, roadmaps, and Consumer Relation strategies.

The CRO focuses on the loyalty and retention marketing strategies.

Responsibilities and Duties

  • Monitor relationships with existing customers through CRO systems
  • Ensure the CRM system provides an effective sales funnel
  • Develop and implement marketing techniques that will drive new customers
  • Set specific marketing strategies to retain customers
  • Plan and manage multichannel marketing campaigns
  • Suggest new methods to address customers' needs
  • Track marketing metrics and trends, like conversion rates and web analytics
  • Assist with organizing promotional events to reach prospective customers
  • Conduct market research to follow trends and competition

Key Skills
Excel, PPT, Internet Research, Customer Service, Cold Calling

Required Experience and Qualifications
Bachelor's Degree in Marketing, Information Technology, Public Relations, Business Administration, Economics, Finance, or any other related field.
Real Estate back ground/experience will be an advantage

Benefits
Insurance
Very competitive incentives

Job Type:
Regular / Permanent

Salary:
₹8, ₹12,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement

Schedule:

  • Day shift

Supplemental pay types:

  • Commission pay
  • Performance bonus
  • Yearly bonus


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