Inside Sales
3 months ago
Thāne, Maharashtra, India
DrStore Healthcare Services India Pvt. Ltd.
Full time
Responsibilities:
- Provide comprehensive customer support for medical devices like ECG, ABPM, Holter monitors, and sleep tests.
- Assist customers through phone, email, and chat, offering expert advice on device usage and troubleshooting.
- Engage with potential customers to showcase device benefits tailored to their healthcare needs.
- Keep records of customer interactions and sales using CRM software.
- Collaborate with the sales team to explore new markets for medical devices.
- Explain technical specifications of devices to healthcare professionals and end-users.
- Resolve technical issues promptly to minimize downtime.
- Stay updated on industry trends and technological advancements.
- Achieve or exceed sales targets and customer satisfaction metrics.
- Enhance knowledge through training sessions and self-directed learning initiatives.
Requirements:
Excellent Communication Skills: Ability to communicate effectively with customers about medical devices through various channels.
Minimum 3 Years of Experience in Inside Sales: Proven track record in inside sales, preferably in the healthcare or medical devices industry.
Degree with Doctor (MD, MBBS, etc.): Bachelor's degree required, with preference for candidates with a medical doctor (MD) degree.
Fresher Doctors Can Also Apply: Recent medical graduates are welcome, with on-the-job training provided.
Minimum Graduate: Candidates must hold at least a bachelor's degree, with additional healthcare or sales qualifications preferred.