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Client Relationship Executive- It
1 week ago
- Build relationships with key employees among National/ International Clients.
- Create plans to address National/ International clients' business needs
- Advise clients on creating profitable processes
- Schedule regular meetings with National/ International client to ensure they are satisfied
- Act as point of contact for complaints and escalate issues as appropriate
- Help Business Development team upsell or crosssell services
- Ensure both the company and clients adhere to contract terms
- Study competition to find new ways to retain Clients
- Set sales and revenue targets and work diligently to meet them
Skills:
- Proven experience as a Client Relations Manager or Relationship Manager
- Proven track record of meeting and exceeding targets
- Background in IT Client service/ Handling ; IT industry knowledge is a plus
- A clientoriented attitude
- Excellent communication and negotiation skills
- Problemsolving aptitude
- Ability to work well with a team
Job Types:
Full-time, Regular / Permanent
Salary:
Up to ₹400,000.00 per year
Benefits:
- Food provided
- Leave encashment
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Overtime pay
- Shift allowance
- Yearly bonus
Ability to commute/relocate:
- Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)
Experience:
- IT: 1 year (preferred)
Abroad Client Handling: 1 year (preferred)
Speak with the employer
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Client Relationship Executive
1 week ago
Surat, Gujarat, India Dynamic Dreamz Full timeResponsibilities Build relationships with key employees among National/ International Clients. Create plans to address National/ International clients' business needs Advise clients on creating profitable processes Schedule regular meetings with National/ International client to ensure they are satisfied Act as point of contact for complaints and escalate...
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