Client Relationship Executive- It

1 week ago


Surat, Gujarat, India Dynamic Dreamz Full time
Responsibilities

  • Build relationships with key employees among National/ International Clients.
  • Create plans to address National/ International clients' business needs
  • Advise clients on creating profitable processes
  • Schedule regular meetings with National/ International client to ensure they are satisfied
  • Act as point of contact for complaints and escalate issues as appropriate
  • Help Business Development team upsell or crosssell services
  • Ensure both the company and clients adhere to contract terms
  • Study competition to find new ways to retain Clients
  • Set sales and revenue targets and work diligently to meet them

Skills:

  • Proven experience as a Client Relations Manager or Relationship Manager
  • Proven track record of meeting and exceeding targets
  • Background in IT Client service/ Handling ; IT industry knowledge is a plus
  • A clientoriented attitude
  • Excellent communication and negotiation skills
  • Problemsolving aptitude
  • Ability to work well with a team

Job Types:
Full-time, Regular / Permanent

Salary:
Up to ₹400,000.00 per year

Benefits:

  • Food provided
  • Leave encashment

Schedule:

  • Day shift
  • Morning shift

Supplemental pay types:

  • Overtime pay
  • Shift allowance
  • Yearly bonus

Ability to commute/relocate:

  • Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)

Experience:

  • IT: 1 year (preferred)
Client Relationship: 1 year (preferred)
Abroad Client Handling: 1 year (preferred)

Speak with the employer

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