Service Management Enterprise Platform Developer

2 weeks ago

Bengaluru, Karnataka, India Tech Mahindra Full time

About the Company

Tech Mahindra offers innovative and customer-centric digital experiences, enabling enterprises, associates and the society to Rise. We are focused on leveraging next-generation technologies including 5G, Blockchain, Cybersecurity, Artificial Intelligence, and more, to enable end-to-end digital transformation for global customers. Tech Mahindra is one of the fastest growing brands and amongst the top 15 IT service providers globally.

Skills required-

Service Management Enterprise Platform Developer

**Key Responsibilities:**

  • Configure and develop on ServiceNow Modules.
  • Work closely with IT and Business teams to develop and enhance ServiceNow.
  • capabilities related Modules.
  • Implement ServiceNow customizations including, but not limited to: Client Scripts,
  • UI policies, UI Actions, Script Includes, Business Rules, workflow administration,
  • report setup, REST integrations and complex data imports.

Skills required:

  • Execute development pipeline.
  • perform service request management for ITx Now platform modules.
  • perform change & release management for ITx Now platform modules.
  • provide technical consultancy for developments/enhancements on ITx Now platform modules.
  • perform incident- & problem management (incl. on-call if required) for developments and platform artifacts create story manifests for update sets execute quality gatekeeping.
  • Define development guidelines and principles in consultation with the Now basis platform.
  • Define quality management policies and principles (test management, quality assurance [ATF], quality self-fast assurance [smoke tests], handover signoff) in consultation with the Now basis platform.
  • perform quality checks based on define update set release & transport guidelines.
  • perform smoke tests and ATF execution.
  • Recommend Qualifications based on previous tasks in a similar environment include :
  • ServiceNow Certified System Administrator
  • ServiceNow Certified Implementation Specialist
  • 3+ years of experience with application development with technologies such as
  • JavaScript, XML, HTML, AngularJS, Jelly. Solid understanding of web services (REST/SOAP/WSDL/XML), and HTTP Request Methods
  • Client-Side Scripting using gform class, UI Policies and UI Actions.
  • Experience Debugging client-side scripts.
  • Experience on Server-Side Scripting using the server-side API (Glide System, Glide Record, Glide Date Time)
  • experience using JavaScript debugger.
  • Experience on Business Rules, using of Fix Scripts, Background Scripts,
  • Scheduled jobs, workflows, knowledge about how to build complex workflows.
  • General Knowledge of the technical implementation of various ServiceNow modules
  • Knowledge about how to release update sets among environments.
  • Get used to work in complex environments and big ServiceNow teams and project.
  • Mid Server experience, on performing tasks and jobs through Mid Server (Master Data Management, Discovery, Mid Server Scripts)
  • Experience on managing complex Architectural schemas.
  • Experience on Portal Development
  • 2+ years of experience integrating ServiceNow with other systems.
  • Read and write Technical English Capabilities
  • Desirable: ITIL Foundation
  • Desirable: Experience working in a SCRUM /SaFe team and SCRUM Knowledge

If interested, please send me your updated resume at:

Please share your details-

Current Company-

Total years of Experience-

Relevant years of Experience-

Current CTC –

Expected CTC –

Notice Period -

Only 0 to 30 days preferred.

Why Tech Mahindra? You will work within a successful, established and trusted organization, where you the opportunities are only limited by your by aspirations; Do you want to travel the world? Do you want to be always learning new skills and developing professionally and personally? We offer everything you could desire with flexibility work, excellent salary, healthcare, dedicated training/certification platform and unrivalled recognition throughout the business.

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