Collections Executive
1 week ago
Responsibilities:
- Conduct outbound calls to customers for debt recovery and payment arrangements.
- Negotiate and facilitate payment plans while maintaining a professional and respectful approach.
- Update and maintain accurate records of interactions in the database.
- Provide exceptional customer service while adhering to collection policies and guidelines.
- Collaborate with team members and supervisors to achieve collection targets.
Qualifications:
- Minimum 2 years of experience in collections, preferably in US/UK/EU collections.
- Excellent verbal communication skills with a confident and persuasive demeanor.
- Strong negotiation and problemsolving abilities.
- Ability to handle challenging situations with empathy and professionalism.
- Familiarity with debt recovery regulations and procedures.
Compensation:
- Salary up to ₹6,00,000 per annum.
Job Types:
Full-time, Permanent
Salary:
Up to ₹50,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Night shift
- US shift
Supplemental pay types:
- Performance bonus
- Shift allowance
Ability to commute/relocate:
- Chennai,
Tamil Nadu:
Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (required)
Experience:
- US/UK/AU/EU Collections: 1 year (required)
Work Location:
In person
Speak with the employer
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