Receptionist Telecaller

1 week ago

Durgapur, West Bengal, India NIM Durgapur Full time

Key Responsibilities:

-
Telecalling:

  • Make outbound calls to potential and existing customers.
  • Conduct surveys, gather feedback, and follow up on inquiries.
  • Provide information about products, services, and promotions.
-
Reception Duties:

  • Greet and assist visitors, clients, and employees.
  • Manage the front desk, ensuring a professional and welcoming environment.
  • Handle incoming calls and redirect them to the appropriate department or individual.
  • Receive and sort mail and deliveries.
-
Customer Service:

  • Respond to customer queries and concerns in a polite and timely manner.
  • Ensure customer satisfaction by addressing issues and resolving problems.
  • Maintain a positive and helpful attitude to enhance the overall customer experience.
-
Administrative Support:

  • Assist with general administrative tasks such as data entry, filing, and office organization.
  • Coordinate appointments and meetings, managing schedules when required.

Requirements:

  • Proven experience as a telecaller or receptionist.
  • Excellent communication skills, both verbal and written.
  • Strong organizational and multitasking abilities.
  • Customerfocused with a pleasant and professional demeanor.
  • Ability to handle stressful situations with patience and composure.

Qualifications:

  • High school diploma or equivalent; additional certification in customer service or office management is a plus.

Salary:
₹5, ₹8,000.00 per month

Benefits:

  • Paid sick time

Schedule:

  • Day shift

Supplemental pay types:

  • Commission pay

Education:

  • Higher Secondary(12th Pass) (preferred)

Experience:

  • Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

Language:

  • Hindi (preferred)
  • English (preferred)

Ability to Commute:

  • Durgapur, West Bengal (required)

Ability to Relocate:

  • Durgapur,

West Bengal:
Relocate before starting work (required)

Work Location:
In person

Speak with the employer

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