Site Reliability Engineer

2 weeks ago


Bengaluru, Karnataka, India IN10 VMware Software India Private Limited Full time
Why will you enjoy this new opportunity?

VMware End-User Computing runs the world's largest

Digital Workspace Platform:
Workspace ONE.

With over 60,000 customers around the globe, our software is used by nearly all of the world's largest companies and significantly impacts every industry.

We also want to help you have a positive impact on the community and the environment, whether through the Power of Differences (PODs) groups, various environmental improvement initiatives, matching donations to qualified non-profits or time off for volunteering.

And we want to have fun along the way, both while you are making a difference for our customers and for your community.

This role is a great fit for engineers who have an analytical mind, a passion for software engineering and want to own production solutions while getting hands on with a wide variety of the latest and greatest open-source technologies, and love to push the boundaries of what cloud infrastructure software and tooling can achieve.

We use a wide range of cloud platforms and technologies such as Ansible, Terraform, Packer, AWS, VMware on AWS, Docker, EKS, Elasticsearch, StackStorm etc.

just to name a few.

And we have a large catalog of internal and external training content that you can leverage, if you need to brush-up on something you know or to learn something new.

What is primary need, technical challenge, and/or problem you will be responsible for?The Cloud Services team drives the delivery, reliability and security of core applications, services and infrastructure that make up our global SaaS offering.

We are often involved in the leading-edge use cases of the SaaS transformation of the product and work towards automated solutions for both infrastructure and the application.

As a key member of the DevOps team, you will be involved in writing code to help design and develop scalable infrastructure automation.

You will own feature development, support other engineers, and contribute towards a culture of ownership, continuous improvement, and exemplifying best practices.

As a senior engineer, you would be expected to question the status quo and help make us better.

Success in the Role:

What are the performance outcomes over the first 6-12 months you will work toward completing?You will develop a solid understanding of the UEM SaaS offering.

This would be demonstrated by your understanding of the full infrastructure and automation stack and delivering features around the automation and SDDC objectives.

You will enable other engineers in Automation and DevOps best practices. This would be demonstrated by leading and driving projects and design/code reviews. A primary requirement of this role is mentoring junior engineers.

Work closely with leadership and other Cloud Services teams to define target state and create the roadmaps on how to get there on several infrastructure and cloud related initiatives.

This would be demonstrated by defining the vision for some (at least one) of our key deliverables around Application Automation, Infrastructure Automation, Logging, Security etc.

You write high-quality code along with the unit tests and automation tests to exercise that code

The Work:

What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?You will be expected to come with 5+ years of industry experience (8+ for Staff levels).

You would also be expected to have industry experience from a Software perspective (either backend or infrastructure code)You will be expected to come very familiar with knowledge around CI/CD pipelines and processes and cloud automation tooling like Ansible, Terraform, Jenkins, Docker etc.

Most of your time would be spent in writing high quality code with test coverage in Python(Ruby/Go) & working with Cloud Automation software to deliver automated solutions across the entire stack.

You can expect to be the owner and take accountability for the quality of your codeUnderstanding the challenges and limitations of the existing system, tooling and architecture & demonstrate the ability to contribute to the roadmap and design discussions considering both these.

You will also mentor junior engineers and participate actively in developing the future senior technical talent in the organization.

You are also expected to maintain and develop appropriate technical and professional skills which will you to drive innovation within the platformCollaborate in-person or on Slack and Zoom with other R&D teams, other Services teams on projects and integrations for our Cloud Services.


What is the leadership like for this role? What is the structure and culture of the team like?The hiring manager for this role is Mehmoodkha Pathan, Manager, Cloud Services.

His experience is quite varied and most recently includes leading the SaaS Delivery team that has built and maintains numerous production service delivery jobs, CI/CD pipelines, etc.

Mehmoodkha's management philosophy is to build a team culture that encourages everyone on the team to be independent thinkers.

He is there to ensure the team is working on appropriate business priorities and the team has everything at their disposal to think out of the box and execute on their ideas.

The Global team is currently made up of 20+ engineers and continues to grow The team has varied backgrounds and are spread out across the US and India (Bangalore).

The team often works with other Services and R&D teams & Individuals on cross-team projects and across geographies & time zones, so you will need to manage expectations for your availability and delivery times with your teammates and with the various other teams with whom you will be working.

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visitingMedical Coverage, Retirement, and Parental Leave Plans for All Family TypesGenerous Time Off Programs40 hours of paid time to volunteer in your communityRethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilitiesFinancial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Wellness reimbursement and online fitness and wellbeing classesVMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind:


VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law. ​

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