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Call Handler

3 months ago

Noida, Uttar Pradesh, India Xiimba Ecosystems Private Limited Full time

If you are looking for office work, are cool-headed under pressure and enjoy providing excellent customer care over the phone, then working as a Call Handler with BT could be for you.

Key to the Call Handler position is the ability to listen carefully to the details of every call. There will often also be standard and mandatory responses to be relayed to specific situations,

Responsibilities

  • Manage and respond to a high volume of inbound calls
  • Listen carefully to callers' requirements
  • Ensure callers' requests are dealt with effectively and efficiently
  • Follow onscreen steps throughout the duration of calls
  • Stay calm and focussed in dealing with a variety of customer queries

Pay:
₹9, ₹19,231.21 per month

Benefits:

  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Yearly bonus

Ability to Relocate:

  • Noida,

Uttar Pradesh:
Relocate before starting work (required)

Work Location:
In person