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Customer Support Executive Intern
4 months ago
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Job Types:
Full-time, Permanent, Fresher
Salary:
₹4, ₹8,000.00 per month
Schedule:
- Day shift
- Monday to Friday
Education:
- Bachelor's (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Work Location:
In person
Speak with the employer