Printer & Intune Administrator

2 weeks ago


Noida, Uttar Pradesh, India Innover Full time

Job Information:

Industry

  • IT Services
State/Province

  • Uttar Pradesh
City

  • Noida
Zip/Postal Code

Country

  • India

Position Summary

Major Tasks, Responsibilities, and Key Accountabilities

  • Excellent knowledge and experience on Cloud Printing, Print server and relevant services.
  • Working experience with Automated, migration of Windows print Server.
  • Well versed with LRS Print Management Service
  • Experience and knowledge on Printer queue and object management
  • Good knowledge of Global Print management Systems/Solutions.
  • Should have good experience on Windows print management console.
  • Basic understanding of server migration under print services Platform.
  • Good understanding of auditing and reporting of printer activities.
  • Provide good support on printer driver management issues.
  • Basic knowledge of cloud printing is added advantage
  • Manage escalations and problem resolving during service interruptions.
  • Hands on experience on Azure AD, Intune, Oracle, VDI, CyberArk, Group Policy
  • Flexibility to adjust to changing requirements, schedules, and priorities.
  • Understanding of print as hardware services and its components (Toner, paper jam, badge, and drum related issues)
  • Hardware migration and its maintenance for all manage & nonmanage printers.
  • Basic knowledge on printer consumable management.
Understanding of manage-non-manage printers (Single /multifunctional printers)

  • Monitoring connectivity, synchronization, replication between printers and servers.
  • Responsible to managed mobile printing by using third party apps on supported IOS and android devices.
  • Creation and management of directory infrastructure
  • Process requests for group printer mappings via login script
  • Basic knowledge and working experience of Power shell scripting
  • Oversee processes related to Endpoint Management
  • Operating System Provisioning, Software Distribution, Patch Deployment, Software Packaging, Version Upgrades, Silent Installation, Power shell scripting
  • Experience in Support and Infrastructure troubleshooting of Intune, BYOD management, Windows 10/11 and MDT (Microsoft deployment toolkit) related issues.
  • Act as a point of contact for escalations in Endpoint Management for Windows, macOS. Technical issues escalated by IT colleagues or internal employees.
  • Excellent knowledge of Windows client/server operating systems and macOS.
  • Intermediate to Advanced level in PowerShell or bash scripting.
  • Demonstrates flexible thinking and excellent troubleshooting skills, especially around Printer management, Ivanti Platforms, Citrix and Intune.
  • Develops expert knowledge of industry best practices and uses that knowledge to provide technical support to project team members.
  • Demonstrates consistency and reliability.
  • Excellent interpersonal and communications skills.
  • Excellent time management, decision making and organizational skills.

Having experience is a plus
Ivanti EPM/UWM/Intune, Citrix, Azure AD, CyberArk, Oracle, Visual Studio, VDI, Group Policy

Preferred Qualifications & Experience.

  • 3 to 5 year working experience on LRS/Windows print Service management.
  • 3 to 5 years' experience in the Ivanti or Intune administration
  • B. E, B. Tech, MCA, MSc-IT or equivalent degree.
  • Print Management, Ivanti or Intune certifications will be a plus.
  • Demonstrated effective verbal, written, and organizational skills.
  • Strong troubleshooting and analytical skills.
  • Experience on team management & project handling.

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