Telecaller

2 weeks ago

Hyderabad, Telangana, India Neway Marketing Agency Pvt Ltd Full time

Making outbound calls:

Initiating outbound calls to potential or existing customers with the goal of selling products or services, generating leads, conducting surveys, or collecting feedback.


Receiving inbound calls:

Handling inbound calls from customers who may have inquiries, complaints, or requests, and providing accurate information, resolving issues, and ensuring customer satisfaction.


Achieving sales targets:

Meeting or exceeding sales targets set by the company through effective selling techniques, negotiation skills, and closing sales deals.


Maintaining records:

Maintaining accurate and up-to-date records of calls made, calls received, customer details, and sales achieved in a computer system or CRM software.


Following company policies and procedures:

Adhering to the company's policies, procedures, and code of conduct during interactions with customers, and ensuring compliance with relevant laws and regulations.


Providing customer service:
Delivering exceptional customer service by addressing customer complaints, resolving issues, answering questions, and ensuring overall customer satisfaction.

Demonstrating product knowledge:

Possessing a good understanding of the products or services offered by the company, including features, benefits, pricing, and promotions, and effectively communicating them to customers.


Managing time effectively:

Efficiently managing time to make a certain number of calls per day, meet sales targets, and handle customer inquiries promptly.


Job Types:
Full-time, Part-time, Internship

Salary:
₹8, ₹12,000.00 per month

Schedule:

  • Day shift

Supplemental pay types:

  • Commission pay
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

Education:

  • Higher Secondary(12th Pass) (preferred)

Experience:

  • Technical support: 1 year (preferred)

Language:

  • Hindi (preferred)
  • English (required)

Work Location:
One location

Application Deadline: 15/04/2023

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