Senior Salesforce Consultant

1 week ago


Jaipur, Rajasthan, India Prisio Technologies Pvt Ltd Full time

Job Title :
Sr. Salesforce Consultant

Location :
Jaipur

Experience : 7 to 12yrs

Job Responsibilities :

Leadership and Project Management :

  • Utilize 5+ years of leadership experience as the Sr. Salesforce Consultant to drive project success, serving as the primary point of contact and will work as the face of the project.
  • Independently lead and manage offshore teams across multiple projects, ensuring seamless collaboration and efficient project execution.

Global Implementation and Client Management :

  • Take ownership of core implementations across diverse geographies for various business units.
  • Lead requirement gathering, client coordination at all levels, and act as a solution architect for custom client needs.
  • Analyze customer requirements and design integration solutions

Client Interaction and Solution Development :

  • Conduct regular client calls (Monthly/Weekly/Daily), oversee UAT, and ascertain solution feasibility and compliance.
  • Perform Gap Analysis, create design solutions, project plans, effort sheets, and ETA charts to meet business requirements.
  • Train users at different levels on standard, custom, and security setups.

Technical Expertise and Salesforce Implementation :

  • Manage data migration from legacy systems to Salesforce (through integration or file import).
  • Identify report requirements, develop KPIs, BIP reports, dashboards, and joined reports.
  • Coordinate between onsite and offshore teams, ensuring seamless communication and collaboration.
  • Coordinate with Salesforce support for release and patch management, ensuring smooth product functioning.

Salesforce Configuration and Customization :

  • Configure OWD, profiles, permissions, sharing settings, roles hierarchy, user setup, territory setup, and business unit setup.
  • Customize multilanguage, multicurrency, multiBU, and multilayout configurations.
  • Manage fields, tabs, picklists, layouts, accounts, contacts, opportunities, revenue forecasting, leads, activities, cases, and campaigns.
  • Implement junction objects, masterdetail relationships, and lookups.
  • Customize and extend objects, pages, and fields.
  • Set up price book/product hierarchy, import/export data using data loader, deploy Salesforce mobile app, maps, and chatter.
  • Configure emailtocase, webtocase, Einstein Chatbot, reports, analytics, dashboards, Outlook integration, admin tools, validations, metadata, page layouts, workflows, flows, validation rules, process builders, custom formula fields, and SOQL queries.

Integration and Additional Responsibilities :

  • Integrate legacy systems and CTI integrations (RingCentral, Edify, etc.).

Qualifications :

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, Salesforce Certified Sales Cloud Consultant, Salesforce Certified Service Cloud Consultant).
  • Strong leadership, communication, and project management skills
)

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