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Learning Services Solution Architect

3 months ago

Pune, Maharashtra, India Siemens Digital Industries Software Full time
Summary


Global Learning Services provides a learning platform that markets learning products & services to customers so they can browse and buy items to support their learning requirements.

The learning platform provides access to a virtual lab environment with Siemens software to learn how to use it. The learning platform is designed to be flexible, scalable, and rapidly respond to market needs and customer requirements.

Job description

Develop virtual lab environments to satisfy business requirements.

Work with Learning Services business leaders to convert their requirements into virtual lab solutions.

Able to work under minimum supervision and guidance.

Install, Configure, Upgrade Teamcenter in Virtual Lab environments.

Installation and Configuring Teamcenter using Deployment Center.

Coordinate development assignments with team members to ensure a cohesive solution.

Validate the virtual lab environments are compliant with security and design policies.

Build and deploy virtual lab environments to cloud environment.

Write scripts to automate daily processes.

Document development details to support repeatability and knowledge sharing.

Provide escalation support to ensure uptime and resolve defects

Respond to issues submitted by customers and validated by Customer Service within the timeframe indicated by the ticket priority.

Coordinate a resolution plan that is agreed to by the related parties.

Develop and Deliver presentations to colleagues and business leaders

Prerequisites and essential functions

3 or more years of experience in virtual machine development including the following skills:
installing Siemens DI Software products (NX, Teamcenter, Simcenter, etc.), installing supporting (third party software (Oracle, Java, MS Office, etc.), network and computer infrastructure, debugging configuration issues, debugging hardware issues, trouble shooting skills, root cause problem solving

Amazon Web Services

Lambda Programming Experience with evidence of projects frequently using Lambda on AWS

General use of AWS APIs (REST,.NET, etc.), instances and AMIs

Troubleshooting skills, root cause problem solving

Scripting - Batch and/or PowerShell

Python programming experience will be an added advantage

Excellent written and verbal communication skills in English; any additional language is a plus

Excellent teamwork skills and proven ability to influence cross-functional teams without formal authority

Degree (or equivalent) in computer science, programming or related field.

Willing to work in shifts as per the support role requirement.

Ability to travel globally

Job Family:
Customer Services

Req ID: 377216