i2k2 - Support Engineer/Window Server Administrator - Active Directory

7 days ago

Greater Noida, Uttar Pradesh, India i2k2 Network Pvt Ltd Full time

Position : Support Engineer (Window Server Administrator)

Level : L2 / L3

Experience : 4 to 8 Years

Requirement : Expertise in Active Directory, IIS, Databases, Configuration, Troubleshooting, etc.

Location : Noida Sector 63 (Work From Office)

Working Days : 5

Website : no->Job Description : Windows L2 / L3 Support Engineer

Key Responsibility Areas :

  • Be part of the Windows team responsible for daytoday operations/escalation point for Active Directory, DNS, and Office 365 mail configuration, sending & receiving issue, Plesk & Website Panel, and Database Servers.
  • Installation and Configuration of the IIS web server & Application Request Routing.
  • Installation and Configuration of Database Server in SQL Mirroring & Log Shipping.
  • Coordinate/Plan & Execution activities related to platform maintenance, Disaster Recovery.
  • L3+ escalation for Platform Issue resolution, troubleshooting, root cause analysis, configuration & tuning of production and lowerlevel environments.
  • Perform Capacity, Stability monitoring, Assist with Platform metrics collection and reporting.
  • Contribute to definition, review, documentation & communication of standards and Best Practices.
  • Knowledge of Virtualization technologies VMware & Hyper V & Xen.
  • Troubleshooting AD, DNS, DFS, GPO issues/errors and proactively taking appropriate corrective actions.
  • Knowledge on Backup technology.
  • Monitoring system performance and capacity of Windows and VMware environment.
  • Supports the design, analysis, development and implementation of IIS Projects.
  • Provides infrastructure support for IIS from development through production for multiple versions
Desired Skills :

years Web Infrastructure & systems support analysis experience. Hands on Experience with the IIS (latest version) Software Installation and Configuration

  • Proficient in SSL configuration and troubleshooting of SSL issues on IIS.
- .Net application support & Ability to manage multiple priorities in a dynamic environment

  • Advance knowledge of Debugging tools like WinDBG, Debug Diag etc.
  • Working knowledge of MSSQL & MySQL Servers.
  • Proven troubleshooting & issues resolution skills
  • Ability to analyze & communicate root cause and resolution steps
  • Familiarity with IIS Best Practices
  • Working knowledge of the IIS software security model and adaptability
  • Passion in learning new technology and creatively solving challenging problems
  • Knowledge of IIS Application Request Routing Installation/Configuration is must
  • Team player, Strong verbal & written communication skills, ability to work autonomously
  • Demonstrate initiative in helping team, developing new solutions, and improving services
  • If you have the described qualifications and are interested in this exciting opportunity, please apply
Why work with

US :


  • Evaluate new technologies to shape the Next Generation Application Delivery and Hosting Platform.
  • Play a role in shaping the system architecture and ensure the stability and scalability of our internal systems
  • Drive continuous improvement to supported applications, in areas such as monitoring, operational task automation, continuous integration, deployments and performance tuning
  • Investigate and resolve complex and multifaceted issues, spanning the entire technology stack, which require working across teams and technology boundaries
  • Proactively improve key metrics, such as uptime, application performance, time to issue resolution, time spent resolving incidents and other key operational SLAs
  • Experience of working with Azure, Amazon AWS, or other leading Cloud provider
  • Understanding of Networking protocols and topography, Strong understanding of firewalls, DNS, TCP/IP, HTTP
  • Experience with traffic load balancers such as HA Proxy & IIS ARR
  • Prior support experience on .Net Platform with ability to look into code for memory leak, performance tuning etc
  • Experience in migrating applications between different versions of IIS
  • Experience in deploying, securing and monitoring of IIS applications
  • In depth experience with IIS installation, configuration, support, troubleshooting and administration IIS versions
  • Works on installing, configuring and administering new and existing IIS in support of the project work
Company Profile :

i2k2 Networks is a trusted name in the IT cloud hosting services industry.

We help enterprises with cloud migration, cost optimization, support, and fully managed services which helps them to move faster and scale with lower IT costs.

i2k2 Networks offers a complete range of cutting-edge solution that drives the Internet-powered business modules.

We excel in :

  • Managed IT Services
  • Dedicated Web Servers Hosting
  • Cloud Solutions
  • Email Solutions
  • Enterprise Services
  • Round the clock Technical Support
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