![Etihad Business and Management Consultancy](https://media.trabajo.org/img/noimg.jpg)
Female Telecaller
7 days ago
Job Title:
Female Tele-caller
Company Name:
Etihad Business and Management Consultancy - UAE.
Job Location:
Near NIT Campus, Calicut
Experience: 6+ months.
Salary:
Up to ₹
15000
, Part-time
Are you an enthusiastic communicator with a passion for customer service? We are seeking a talented Female Tele-caller to join our dynamic team.
As a Tele-caller, you will play a crucial role in enhancing our customer experience by providing exceptional support and building strong relationships with our clients.
Responsibilities:
- Make outbound calls to existing and potential customers to promote our products/services.
- Handle inbound calls from customers and address their inquiries or concerns promptly and professionally.
- Understand customer needs and recommend appropriate solutions or products.
- Maintain accurate records of customer interactions and transactions.
- Follow up with customers to ensure satisfaction and resolve any issues.
- Collaborate with the sales team to achieve sales targets and goals.
- Stay updated on product knowledge and industry trends to provide accurate information to customers.
- Adhere to company policies and procedures at all times.
Requirements:
- Excellent communication skills in English (Malayalam, Arabic is a Plus).
- 6 month Previous experience in telemarketing or customer service preferred.
- Strong interpersonal skills and ability to build rapport with customers.
- Positive attitude and willingness to learn.
- Ability to work in a fastpaced environment and meet targets.
- Basic computer skills and familiarity with CRM software is a plus.
- Must be legally eligible to work in India.
Benefits:
- Competitive salary and performancebased incentives.
- Comprehensive training and development programs.
- Friendly and supportive work environment.
- Opportunities for career advancement and growth.
Job Types:
Full-time, Part-time, Permanent
Pay:
Up to ₹15,000.00 per month
Schedule:
- Day shift
- Fixed shift
- Morning shift
Experience:
- Telecommunication: 1 year (preferred)
Language:
- Malayalam (preferred)
- English (required)
- Arabic (preferred)
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