42Gears Mobility Systems
1 week ago
Join Our Team as an IT Support Engineer at XYZ Company
Hands-on Experience:
- UEM (Unified Endpoint Management) / ITSM Tools
- Multiple OS installations (Windows, MAC & Linux)
Troubleshoot Software deployments, Drivers, Remote Support, Hardware and Software issues, Windows Services, Windows MDM (Mobile Device Management) knowledge.
Windows 10, 11, and MAC End User Computing, Troubleshooting OS Skills
Skills Required:
- DNS, DHCP, AD Complete knowledge
- Patch management, XDR, EDR, OS Critical Fix knowledge, SSO
- Centralized monitoring/management/logging systems
- Strong communication skills in English (verbal and written)
- Global ITSM/Monitoring Tools/Techniques experience
- Technologies: Cloudstack (Any Private Cloud), Instance management, Troubleshooting, Backup, Replication
- Firewall, L2 & L3 Switches, WIFI Devices Management
- Core networking skills, UDP & TCP/IP Protocol troubleshooting
- JIRA Service Management, Change Management, Incident Management, Agile
Education:
- B.Tech/B.E. in Computer Science, Diploma, BSC, MSC in Computer Science/Information Science
Role: ITSM Tools, Infra & Network Support Engineer
Industry Type: IT Services & Consulting
Department: IT Infra - Hardware & Networks
Employment Type: Full Time, Permanent
Role Category: Private Cloud, IT Network, Servers & Multi OS, EUC
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